Quoted from sk8ball:I took a slo-mo of the ram reject. Hard to tell where the energy is being directed but it certainly wasn't up!
» YouTube video
This is exactly how mine was behaving. I don't think that the ram should register a hit every single time a ball touches it, but a straight shot from the left or right flipper should do the trick. The adjustments I made to mine did not reduce the travel of the ram at all, they just allowed the ram to move more freely with various different type of hits to it.
It's still a better idea to attack mine from the right, but it also will register 95% of the time from the left if you hit it square or just about square.
I would be interested to hear from Ritchie as to his thoughts on how this ram was intended to behave.