Quoted from LeMansFan:Thanks for your advice. With a friend helping me, we checked out the underside of the play field over the weekend. Strangly and somehow the pin that goes into the solenoid that controls the diverter gate (hope that makes sense, again I'm not completely familiar with all of the terms for these things), along with the screws that hold the pin and the spring had gotten loose and fallen into the cabinet. Got that put back together and tightened everything.
When put back together the diverter defaults to the position where it's diverting towards the steps (seems backwards but it didn't seem there was another way with the position of the pin in the solenoid). When running the solenoid test the diverter is able to move in one direction but not in the other (it just makes a sound like it's trying to move in the other direction but doesn't do anything). This makes me think that the solenoid is good, but something else isn't working properly. Does that make sense? What else should I check, or what do you think might be wrong?
Thanks again.
I am quite sure it is ssembled wrong which can be easy to do. Keep the power off, then raise the playfield and rest it on it's lift arm. Now turn the power on and try to grab a picture or two: post a picture from the game underside, with solenoid off, and then also while running the solenoid test.
(I am guessing you just have the arm mounted 90-degrees off placement)