(Topic ID: 251505)

My Internet service sucks

By jhanley

9 months ago

Topic Stats

  • 19 posts
  • 12 Pinsiders participating
  • Latest reply 9 months ago by Methos
  • No one calls this topic a favorite


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#1 9 months ago

I have been with this company for my landline and internet for 28 years . 10 days ago my modem went out and they have failed every attempt to get it going including sending me a new one that doesn’t work. I have been lied to about being called back at least 4 times to fix it. I have been hung up on countless times after trying to resolve this problem. At this point I don’t know what to do. I haven’t been able to use my computer, stream TV shows on watch Netflix for 10 days. This sucks. Anybody else have problems with this company?

#2 9 months ago

Oh by the way it’s Frontier communications.

#5 9 months ago

I live in a small town so they have a monopoly on us.

#9 9 months ago

I have Dish bundled with everything else. No complaints there. They just won’t help me resolve this. I have been on the phone 10 times over this and nothing done.

#13 9 months ago

Their customer service is by far the worst I have ever dealt with.

#17 9 months ago

SUCCESS! I just got it fixed after calling them the 11th time. IT WORKS now. Hallelujah! Fuuuuck!

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