I have been with this company for my landline and internet for 28 years . 10 days ago my modem went out and they have failed every attempt to get it going including sending me a new one that doesn’t work. I have been lied to about being called back at least 4 times to fix it. I have been hung up on countless times after trying to resolve this problem. At this point I don’t know what to do. I haven’t been able to use my computer, stream TV shows on watch Netflix for 10 days. This sucks. Anybody else have problems with this company?