I was stoked to finally have found a NIB Jurassic Park LE through Trent @ Tilt. Sent him the check, and he shipped it off via Roadrunner Freight on 1/30. Well, the freight went through their Columbus Ohio terminal and stopped tracking as shown here:

Capture (resized).JPG

I called them up on 2/4 and asked where it was, and the lady basically said "We cannot find it and we started an investigation on February 2nd". Then she said "It may have been sent on a train as well, we just don't know" ....

I did email Trent a couple of days ago and he said he'll look into it, but he also hasn't heard anything from them.

I called them today, and same thing "they are investigating it"

So my question is, has anyone ever had their pinball machine disappear ? Trent says it is insured.. but how long that can take I don't know. Not to mention its not easy to replace a NIB Jurassic Park LE either.

If it was stolen, maybe keep a lookout for one popping up near Columbus Ohio I guess.

Just a bummer all around

Whatever you do - DO NOT let someone ship your pin via Roadrunner Freight.

I agree man. I hope he's doing what he needs to on the back end to figure this out. Also sucks I paid cash and not credit card for this too, so yeah its a shitty feeling paying someone $9500 and now having that machine lost and no one seems to have any answers.

Interesting, this is good information! I am going to do some investigating on my own tomorrow and see what I can do and what I can find out.

Now I am worried if it is located, what condition is it going to be in? Sucks

Thanks guys I really appreciate it, and I will update this thread with any info I can get. I am not too worried about Trent, I mean, he did his part - he handed off to the shipper and I am sure he'll need to handle the insurance claim if needed, at least I hope so.

Based on a lot of comments here, it seems Roadrunner has been terrible for not only me but others.

Moral of story, NEVER use Roadrunner freight. Hopefully their tracking is just screwed up and this thing just magically shows up. But last time it was updated was a week ago, and technically it should have been here already. I'll keep my fingers crossed.

Update:

They located it !

It was discovered at the first terminal that it arrived at. Someone scanned it, and it never was loaded to get to the next terminal so it never arrived. So they completely lost track of it.

So for 10 days it has sat and technically went no where. If it wasn't for me calling a billion times they would have never found it and it would have sat there collecting dust.

Roadrunner Freight = the suck

But either way - it appears as if it was just loaded and will be on its way to me in CA soon. Let's just hope they don't lose it again on the way LOL

Trent pretty much told me that it definitely was insured, he'd just have to put a claim in - who knows how long that takes to get paid though.

Hopefully i'll never need to deal with that process to find out