Just wow! They may need to change the box labeling to "Do not Smash this side" to clarify expectations. lol Feel for you, hopes up for a new arrival only to have the gorilla delivery service deflate your expectations.

There’s no fork lift damage to that box. Some monkey loader hit came in hot and high and smashed the top going through the door. Then tried to box it in to some other freight which was not protected and shredded that box in transport. Even sheared the strap off. Sad to have no appreciation for the job you do. Hope you get a new game soon and hopefully not delivered by a bunch of misfit clowns. Honestly can’t believe that driver got it all the way to the lift gate thinking you would be crazy enough to except that wreckage.

Looks awesome the only issue though is that crate would not fit through any conventional door. While you live in beautiful Cali some of us would have a tough time uncrating a game in 2 feet of snow outside to bring it in. lol I do agree a simply adding 4 internal panels of chip plywood (or some of those bad playfields) to the inside perimeter of the game packaging might be good insurance.

Agreed. While this thread is a sad outcome in reality there are many Thousands of games shipped each year new and old many with not more then plastic wrap that have no issue. Shipping adds a variable concern but in my opinion the odds are rather high in favor of a safe arrival.

Personally I think its the exact Opposite. A freight loader will Never opt to hand carry a game into a truck. Having the game on its legs elevated 2 feet off the ground you can be Certain they are using a fork lift to skewer load that game. Making sure to DRAGGGGG the forks out after touch down. Any option to let them use a pallet jack and hopefully only damage a skid is Much better. I personally hate when people ship with the legs on. Those leg bolts were designed to hold the game in the air motionless. Not designed to hold a game as it jack hammers down the freeway.