Quoted from Daditude:

I find this to be very odd as well. Just take 2 games I own.
1) Monster Bash
Great theme, great toys, great callouts. Easily one of the most heralded games of all time. The only knock on it? Its too easy.
2) Houdini
Great toys, great callouts, innovative, quirky theme. The knock on it? It too hard.
Blah! Enjoy the games and learn to play better. A fun game is a fun game. Sometimes a shallow game is enjoyable for quick plays...but don't tell me a deeper game is just too difficult. Which is it?????

Quoted from TigerLaw:

You’ve been on Pinside for almost ten years. Just curious - if you were being serious at all - how old is your grandmother?

Quoted from rai:

I’ve never played UM or HW but I’m not a big fan of upper PF in general and the layout didn’t look great to me for the price. I mean same price as JP premium or DP premium or BM66 etc.
I’m not saying it’s bad but when given a chance to pick a proven game I’ll take that. That’s why I didn’t buy UM before playing it.
I did buy R&M before playing it and I do like that game a lot but i had a lot of issues with it being very hard / impossible to set up the game. So I was more gun shy about UM.

Quoted from Deez:

What do you mean by being hard to set up?

Quoted from rai:

Some shots were impossible to make. This was due to the machine not being built to proper specs. The ball would feed the upper flipper but not close enough to the flipper to make good contact. So have to move the ball guide myself. Then the shot from upper flipper would not go even if you hit it perfectly so people said need to move the ball guid on the opposite side and maybe even drill holes to relocate the ball guide to a better position. This was super well known and my machine was not an early build but Spooky didn’t adjust their build method and sent it out as is for owners to fix. Then they didn’t have the proper spacing on the flipper so they were positioned properly and people had to remove the flippers and install bushings that they provided later this could also make it shoot better. But I’m not a pinball mechanic so I’m not feeling like removing all the flippers and moving ball guides. So it was a great game that never shoot properly for me. I’ve played other examples that maybe were built better or were corrected by the owners. But I had glass off more than any other machine I’ve owned trying to make it shoot better.

Quoted from Deez:

Interesting. I didn't do any of this to my RM and it plays fine. It's a late run standard so maybe they changed it.

Quoted from snaroff:

Did you buy yours NIB? If not, maybe someone else dialed it in?
Mine required weeks/months of tweaking ball guides, diverter, left ramp, lowering scoop, lowering flippers, etc. I enjoyed the ride and didn't mind the investment in time since Spooky (and the community) was helpful. Now that it's all done, one of my favorite games.

Quoted from Deez:

Yeah it was NIB. Plays perfectly. Been on route since and plays like butter.