Gardner, MA
Quoted from FParker185:I contacted stern directly, they assumed I was trying to put in a warranty claim and said no, I told them, no I'm willing to pay full price what ever it is for new parts, for the BG frame I was even willing to buy a PBR or even a raw steel one and I figured I could just have it powder coated but they pretty much refused to do or sell me anything. They did mail out a new set of flippers since they had been somewhat recalled.
I tried to respond to every message I got, but apparently Pinside has a 15 message per 24 hour limit which I've now exceeded, so if you didn't get a message from me, I did get a few offers for the asking price and it sounds like it's spoken for. Thanks for all the interest and we'll see if my soon to be Big Lebowski makes me feel any better. If it shows up in one piece, it will be great start
That’s real crap on Sterns part.
You weren’t trying to pull a fast one, you were trying to buy parts for your game that THEY damaged, and that THEY only have.
Leaves an impact with me personally, how they have chosen to operate as a company over the last several years.
Looking at you node boards and paper bag cabinets!
