Quoted from PtownPin:Sterns support is a distant third to JJP or CGC....this is from personal experience....others may feel differently, but that was not the case with me + their product quality is substandard (relatively speaking)...
Totally agree. Stern's support was great a few years back. Chaz used to answer the phone and take care of things immediately.....even out of warranty. Now I get no email or phone support. They just don't respond. Kind of weird.
I'd probably be driving to get this DI right now if it was closer. Nice price