Quoted from HB_GAMER:That is most likely it but I am done doing Sterns FN job. This is now laughable how immature and frankly broken their processes are. For gods sake if you cant afford to produce it in the US with quality, outsource the dam manufacturing. How many iPhones need to go back? CGC doesn't have this crazy QA less shiz that I have experienced.
I don't disagree with the frustration, but CGC has has major QA screwups. AfM machines that went out screened with the wrong color (nude instead of neon orange on the whole playfield, wherever it was supposed to be the neon orange) then tried to say it was "okay" because it was a difference due to it being handmade. Um, no. That didn't fly. In the end they ate them, but that was a big one.
AfMr-Screen-error-comparison (resized).jpg
And Stern is likely doing more volume than everyone else combined. So it's HARDER to do QA properly. I'm not excusing them, just pointing out that the other manufacturers have way less volume, yet ALL have QA faults to varying degrees (AP is right now playing warranty hardball with a $50 item on a months-old machine that had issues from the factory the first owner didn't know about - Stern would cover this on such a new machine for the 2nd owner, no problem).