Quoted from roar:At some level it is the principal of the matter… you just spent $6,000 on something you expect to have all the parts included. Sure you may be able to go buy one somewhere else but why should you? If your distro is local and you can get one from them with the same effort as going to the hardware store why wouldn’t you? If they can drop one in the mail just as easy as ordering from Pinlife why wouldn’t you? They left a part out on a brand new luxury item. The distro should say sorry about that and get you one.
Do both if it isn’t convenient to work with your distro to get one quickly, go buy one and call to get one sent to you. To have an expectation of a distro to support their product be a bad thing I just don’t get at all.
I’m not waiting weeks for a 10 cent part that I can get at any hardware store in 10 minutes over principal.