I had purchased one of their speaker upgrade kits for my AC/DC game for Christmas and finally got to install it this weekend. Install went great, but afterwards while looking for something else I noticed the parts description said the kit was to include Anti-Rattle tape.. which I did not have in my kit. So I pulled up their website, and sent a short email describing my situation.

In less than TWO minutes... Michael had replied and would ship me the missing bit. In less than 45mins he had a tracking link for me. Now that's quick!

Awesome CS - thank you Michael!

#2 10 years ago

/M\

starfighter

Inactive member

12y 112K 3,308

Agreed! Michael has always provided superior customer service.

#3 10 years ago

GEP

Gerry

Inactive member

Syracuse, NY

11y 66,900 3,808 26

Quoted from starfighter:
Agreed! Michael has always provided superior customer service.

+ 1000 great guy

#4 10 years ago

SKB

Eskaybee

Pinside member

12y 155K 12,966 40

Agreed. Michael is top notch!

#5 10 years ago

Keebler

Inactive member

Gig Harbor, WA

11y 41,400 534 6 6

I totally agree, Michael's products and service are fantastic!

#6 10 years ago

KID

PinHeadz

Inactive member

New Castle, DE

11y 26,150 92 8

I bought a metallica pin from him and couldn't have had a nicer experience.... ReAlly nice guy and excellent service

#7 10 years ago

DPM

musketd

Pinside+ Frequent

Coaldale, PA

12y 111K 4,251 2 34

Mike is a great friend and always provides killer service

#8 10 years ago

DAD

garyspinballs

Pinside member

Midlothian, TX

11y 39,650 408 13

ageed mike is the best

#9 10 years ago

WSD

BDillon

Inactive member

Plano, TX

12y 19,150 109 1

Amen to that brother.
Michael is a great person and definitely fantastic service!
I have purchased multiple machines from him and my experience is always first rate.
Can't say enough good things And his new 10" sub woofer sounds awesom.
Buy with confidence.

Thanks Michael we appreciate your service

Bill Dillon

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