Eagerly awaiting your next thread:
“Stern Spike system blew up and now Stern won’t replace my game!”

Seriously though, this is likely already known by those who have the wherewithal to correct it.
If this is news to you, I’m guessing it’s not something you should be messing with.
(Ie: wait for a tech to come tweak it for you)

Clearly Stern knows what this switch does and how easy it would be to advise all customers to tweak it, but they haven’t made it public knowledge. Why do you think that is?