Seventeen and your first pin. Good job! On to your problems. The plunger can be adjusted to hit the center of the ball by loosening the 3 screws on the inside of the cabinet and moving it up/down or left/right then retightening the screws. BR needs the strongest spring made made so yours has gotten weaker over time and needs to be changed. Best thing is to rebuild the unit or replace it. I replace the shooter rod the sleeve and both springs, makes it like new. When the ball rolls forward and stays there, is the shooter lane switch keeping the ball from rolling back, or is there a divot in the shooter lane that the ball gets stuck in? The switches in the pirates cove are not working freely. You need to see if the switch wire is draging on something or is it just gummed up. Maybe clean wire pivot with 90% RA or replace if needed. P/S don't pull your hair out just yet because it will fall out soon enought. Let us know how you make out with repairs, Don.