Guys I picked this up yesterday, and just doing some initial troubleshooting. The game seems to play 100% except for one issue, described in the video.
I have looked at what I would consider to be the obvious things. Let me know if you think I missing something here.
The other thing, in addition to the video content, is that once the ball is in the shooter line (so the game thinks a game is underway), if I manually actuate the 10 point relay in the head, it stays locked in. It is not locked in upon game start up, though.