Quoted from PPS:You probably wanted a darker black marker
or not. LOL
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Quoted from Only_Pinball:No question you should get an immediate refund. That being said, I feel bad for the dealers as the info Stern gives them changes like crazy. It must be next to impossible for these guys to do business when every item seems to be a moving target as far as delivery goes.
They should not take anyones money until they have it in hand or it is ready to ship.
Quoted from TaylorVA:How about companies not take money on an item they don’t physically have in stock.
Seems really simple.
this
Quoted from chuckwurt:They wouldn’t if stern didn’t make them pay right away. Distros are in the same situation we are. Imagine being a distro and paying up front for hundreds of thousands of dollars of games and parts and having to wait months and months for all of it to arrive.
All companies do this, so if these distros can't float the money maybe they need to close up shop. I have orders with my business still open from this summer and I have not asked the customer for one cent and will not until the product delivers and the customer is happy. Not sure why everyone thinks pinball companies should be immune to basic business practices.
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