(Topic ID: 304163)

Feeling Ripped Off by a Company

By pinballmike150

2 years ago


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Topic Stats

  • 130 posts
  • 72 Pinsiders participating
  • Latest reply 2 years ago by pmWolf
  • Topic is favorited by 7 Pinsiders

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#13 2 years ago

With all the delays in this current market, don’t buy anything unless it’s currently in stock and ready to ship. No one knows when anything is going to get done.

#34 2 years ago
Quoted from screaminr:

No one would get anything if you did that

So be it.

#36 2 years ago
Quoted from TaylorVA:

How about companies not take money on an item they don’t physically have in stock.
Seems really simple.

They wouldn’t if stern didn’t make them pay right away. Distros are in the same situation we are. Imagine being a distro and paying up front for hundreds of thousands of dollars of games and parts and having to wait months and months for all of it to arrive.

#38 2 years ago
Quoted from TaylorVA:

Stern is requiring distributors to pay for toppers they are 6 months out from delivering?

I believe so. That’s why they are in turn charging customers in full.

#40 2 years ago
Quoted from TaylorVA:

Wow, sucks to be a distributor then. What a shitty way to leave your distributors hanging like that.

Definitely not 100% on this, but it’s a trickle down in our current crappy supply chain economy. Sterns suppliers are taking forever in some cases, so stern might get a quote of 4-6 weeks. Then shit inevitably happens, then the push backs start.

#46 2 years ago

Yes. Communication from stern all the way down needs to be way better. Especially now when everything keeps getting delayed. Even more so if you’re taking full payments up front.

#84 2 years ago
Quoted from woody76:

All companies do this, so if these distros can't float the money maybe they need to close up shop. I have orders with my business still open from this summer and I have not asked the customer for one cent and will not until the product delivers and the customer is happy. Not sure why everyone thinks pinball companies should be immune to basic business practices.

They aren’t immune to anything. Pinball companies just operate differently. Don’t like it, don’t buy. It’s pretty easy.

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