Sadly, I have a feeling the refund is not going to help this consumer feel any less "ripped off" by a company. It's not about the refund, it's about a stupid hunk of shitty plastic that HE WANTS NOW NOW NOW NOW
Regardless, all it took was one stupid, unneccessary thread and about 15 screen shots when a simple phone call probably would have sufficed, but the refund he doesn't want is now going to be expedited. It's a good thing too, because I'm sure all the other distributors are going to be super eager to fulfill that topper order for him now.
Vaya con dios, brave topper consumer! May your courageous efforts result in winning the tacky topper of your dreams, and failing that, at least an endorphin-releasing conversation with the manager of toppers!