I love my Goldeneye too! It is one heck of a fun ghat ame to play. Love the call-outs.
As for Q's pen . . . the only trick I know is to let the ball roll down the left in-lane to the very tip of the left flipper and then flip. You can hit that thing about 1 in 5 tries. The clock usually runs out before I can accomplish it.
I also own a Frankenstein. Very cleverly designed pin, especially the ball shooter which is that electric switch you throw.