Quoted from WeirPinball:While I'm at it - going all in on my frustration - they have the gall to charge that much for a machine but not offer support. Well I guess if you get one reply out of ten support emails that will work, and don't try calling. Good grief!
[quoted image]
I've never had any issues with Stern support. For me, they've always gone above and beyond. I had an issue with a second hand MET Pre years ago where the coffin magnet wasn't working right. I asked a couple of questions about it, and they shipped me a new board for free, no questions asked. Then in the last year, I've had a few problems with my Avengers LE -- they sent the disk leveling kit, the updated subway, and two subway mechs (the original went bad, and the second one was defective). I've never tried calling, but have had great luck with emails.
That said, these new prices are ridiculous, but I guess JJP set the price at $10.5 for GnR LE, and it's still apparently selling well, so....