Quoted from Macca101010:

I might have contacts Kurtis

Quoted from SuperPinball:

Who sells the skill shot guide replacement?

Quoted from SuperPinball:

Strange that they sent me the washer for the ramp but didn't mention that there was this upgrade available. I guess you need to ask.

Quoted from Lermods:

How can you tell if your game has or doesn't have the skill shot fix, and if it's even needed? I can make the back door shot, it's not easy, but if I plunge correctly it works.

Quoted from SKWilson:

Games produced in December or later have the correct guides.

Quoted from Indusguys:

If you can make the skill shot with any sort of consistency I would say you have it. For instance I have played 100's of games on my machine and only scored the back door skillshot 5 times. I expect to make a skill shot at least 1 ball during a 3 ball game.

Quoted from Indusguys:

If you can make the skill shot with any sort of consistency I would say you have it. For instance I have played 100's of games on my machine and only scored the back door skillshot 5 times. I expect to make a skill shot at least 1 ball during a 3 ball game.

Quoted from ryanwanger:

Sorry, late to the party here. Thanks for the feedback. Yes, you do need to affix the sockets with (included) wood screws that go into the inside of the cabinet. There are other similar screws (from the factory) throughout the cabinet that help to organize the wiring harness. You do not need a drill...putting strong force while turning in the screw with 1/4 hex driver hand tool is enough to get it in.
Also...about the sticking flipper buttons...
This happens on all my modern Stern machines as well. As far as I can tell, what happens is the lip of the button shaft gets a little worn, which enables it to feed into the tube that the lip is there to prevent it from going into. It seems to eventually happen on many of the replacement buttons I've found as well.
The fix is to use a 1/4" e-clip on the shaft of the button, just inside the lip. This prevents the lip from wedging itself into the tube. (Sorry, this is the best way to describe it without pics).
Actually, hang on...I have a pic. I've been doing this on all my NIB Stern machines on location and it's faster, cheaper, and more effective than replacing the buttons. You can do it without taking anything apart.
[quoted image][quoted image]

Quoted from Lermods:

How can you tell if your game has or doesn't have the skill shot fix, and if it's even needed? I can make the back door shot, it's not easy, but if I plunge correctly it works.

Quoted from Rdoyle1978:

If you can make it AT ALL, you probably have it. It's basically impossible without the updated guide. My game is also a late November LE but has the shorter (incorrect) guide, so they must have started switching over right around then.

Quoted from PunishersLEMC:

DECEMBER per stern they were being installed at factory - not before

Quoted from Cyrus:

I have a November build so asked Stern to ship me the skill shot upgrade kit. I really could tell no difference between the parts I pulled out and the parts I replaced. I still cannot make the skill shot unless I short plunge and hit it just right up the left orbit.

Quoted from T7:

You must have already had it then. The parts are noticeably different side by side.

Quoted from BillyPilgrim:

I was just told by Stern that all premiums have the skill shot correction. I guess I need more practice.

Quoted from Rdoyle1978:

All premiums built at the end of 2019 - not ALL, all.

Quoted from extendo:

Hi mate,
Question in regards to the nylon ring on the right side of the ramp, is this available from stern or I am able to source one?
The Go Away plastic, what issues did you have when the old one was installed on the machine?
Thanks.

Quoted from extendo:

When you hit the super skill shot from behind the house, does anyone hear any call outs?
What exactly does it do other than shoot the ball out from under the house ramp to your right flipper?

Quoted from BillyPilgrim:

I was told today, “Per our engineering team, All Premium games have this update installed.”

Quoted from Rdoyle1978:

Well that’s confusing. Does that mean the LE is run with a different bin of parts?

Quoted from SKWilson:

No, but they were not built concurrently. For EHoH the LEs were assembled first, followed by the SEs. The premiums were assembled last. At some point somebody realized the back door was too difficult and they engineered a fix for it. It could be that they already had the original parts, and, to keep the line going, used them until the new parts arrived. Or, they could have redesigned the parts after the LEs began to reach the owners. Who knows when the decision to make the change happened? I'm just glad it did. It would have been nice if they had issued an actual service bulletin documenting the affected machines, however.

Quoted from Rdoyle1978:

That is pretty interesting. Man I need to go on one of the Stern tours one of these days!

Quoted from SKWilson:

Yeah. I've been kicking myself for not going to Expo last year. I think I will go this year AND go on the tour. Maybe JJP will be offer a tour as well. I want to see first-hand how they build these wonderful things. For now, there are plenty of videos.

Quoted from SKWilson:

It would have been nice if they had issued an actual service bulletin documenting the affected machines, however.

Quoted from jfh:

It is annoying that we have to find out about game issues/fixes second hand. Stern probably has most of our email addresses. How hard could it be to send out an email that says “if your game was built after this date, you need this fix/kit“? I’d prefer that they would proactively send stuff out, but that’s less practical.
But I do miss the actual service bulletins. Don’t understand why they have been practically non-existent in the last few years.

Quoted from Rdoyle1978:

Do they ever cover this type of stuff in the Stern of the Union? Seems like a useful way to distribute info

Quoted from SKWilson:

1. Points awarded starting at 1M.
2. Advance/Light/Start Haunt depending on current state
3. Awesome call out usually referencing liking the back door.

Quoted from extendo:

Excellent, appreciate the feedback mate.
We get to hear a call out everytime the ball goes into the back of the house ( skill shot ) area?
Or sometimes there isn't a call out and it's random?

Quoted from SKWilson:

I'm pretty sure there is always a call out. There are many.

Quoted from extendo:

Thanks for that, I have never heard a call out.

Quoted from extendo:

Thanks for that, I have never heard a call out.

Quoted from DougAUS11:

I only managed the skill shot twice and it has a hilarious call out,something about liking it through the back door

Quoted from DougAUS11:

I only managed the skill shot twice and it has a hilarious call out,something about liking it through the back door

Quoted from jfh:

Make sure you are on the most recent code. The callouts disappeared by mistake a release or so back.

Quoted from SKWilson:

"Not everybody likes it in the back door, but I see you do!"
"Oh. I see you found the back door."
There are others.
I'm not hearing my favorite as much as I used to:
"I love pain. I f!@#ing love it!" -Sgt.Jar Head

Quoted from extendo:Thanks for that, I have never heard a call out.

Quoted from chet218:

I am in the same boat. I am on code .92 and have never seen or heard any acknowledgment that I made the back door skill shot. The ball will come out of the cellar, but no skill shot award. I checked the back door opto in a switch test and it is registering.

Quoted from extendo:

I am still not seeing how the audio is triggered when the ball drops into the back door skill shot area.

Quoted from chet218:

I am in the same boat. I am on code .92 and have never seen or heard any acknowledgment that I made the back door skill shot. The ball will come out of the cellar, but no skill shot award. I checked the back door opto in a switch test and it is registering.

Quoted from SKWilson:

There is a vertical opto at the entrance to the back door. You can only see it when the house is removed.

Quoted from SKWilson:

Okay. Let's see if we can track this down.
1. You are plunging the ball to the back door, correct?
If no, you're doing it wrong.
If yes, continue...
2. When you plunge the ball to the back door, are you getting any kind of text on the display showing a shot was made? "Back Door / 1,000,000 / Start (Light) Advance Haunt"?
3. When you plunge the ball to the back door on ball one, does a haunt start?
If the answer to 2 and 3 is no and both switches are working in test (47 - Cellar Back Door Opto; 48 - Cellar VUK micro), the only thing I can think of trying would be to re-install the current code.
Anybody else have any thoughts?

Quoted from extendo:

The cellar VUK micro #48 seems to be working in test mode but my Cellar Back Door Opto #47 is not, assuming that my pic above is the #48.

Quoted from SKWilson:

Yes. That is one side of the opto. I don't see anything unusual in your picture. The other side is under the playfield. I would check under the playfield for a loose or pinched wire or connection to the node board. I bet something is loose.