I'm finding myself with more and more questions about the rationalization of the manufactures nowadays. I have read about how a lot of folks (with photos) saying their Stern builds are getting sloppy, misaligned shooter lanes, sloppy & crooked welds, etc.; is this what we should expect get for a $2000 price increase?
Should a little PR be expected now that we hit this $10k price point on premiums? They have their "Stern of the Union Address"...say something about these quality issues. I suppose once they acknowledge the build issues, the only way out would be a very expensive recall or replacement parts. I don't think its fair for them to expect someone to pay $10k then do their own repair. I expect that on a used machine.
Don't get me wrong, I'm not trying to completely poop on Stern, they have good IP contracts, they crank out the numbers, they are being innovative (insider connect) but they seem to be ignoring a major component why we are pinball fans...we love the mechanics of it all and the careful thought and construction of the machine. The intricacy is a thing of beauty. I have 8 of their machines and 2 more on order. At the moment I intend on going through with my orders because I have a long relationship with my distributor and I respect them. I just think if this goes on, I'm tapping out of Stern...maybe I'll just buy used at least they'll be cheaper and I can verify they don't need fixing before I pay for it.
Lets call a spade a spade, from the silence, it doesn't look like Stern cares anymore.