(Topic ID: 252126)

Elvira's House of Horrors - The Owner's Club

By RobertWinter

1 year ago


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  • 9,407 posts
  • 571 Pinsiders participating
  • Latest reply 47 minutes ago by Rob_G
  • Topic is favorited by 258 Pinsiders

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Topic poll

“Do you currently own other Elvira machines?”

  • This is my frst Elvira machine 262 votes
    63%
  • Also own Elvira and the Party Monsters 29 votes
    7%
  • Also own Scared Stiff 86 votes
    21%
  • I own all three now! 42 votes
    10%

(419 votes)

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#8901 51 days ago
Quoted from Utesichiban:

"Should is the operative word. I agree 100%. Fortunately I’ve only had a couple major issues with Stern pins that required parts be replaced, but both times they sent new parts and offered tech help by phone (before Chas died). The first time I was new to pinball and pretty upset they didn’t offer to pay for a tech to come repair the NIB pin I had just paid $7200 for. That was serious money in 2017."

It still is serious money and your expectations aren't unreasonable at all. This notion that you have to be an expert in pinball repair to be a part of the hobby and purchase a new game is part of the problem IMO.
Manufacturers know if people will just continue to buy their games despite increasingly shoddy QC and customer service, nothing will change and things will only get worse in that regard.

this is it, 100%. whenever I have a problem, I can solve it and typically I do if it does not require new parts.
Nonetheless, I do not and never let Stern off the hook. I will contact support and ask for help regardless - why you ask? - simple. Because they need to be aware of their sh!t workmaship.

I think accountability if part of the problem. Did you notice that Stern machines do not have a QC sticker?
Spooky for example (and Williams/ Bally in the old days) all have a sticker inside with the person that inspected it. If you receive this game and report QC issues, What do you think Spooky is going to do after the receive 5 phone calls with issues in games from the same person... The sticker is there to keep them accountable and to also call them up when they F up.

Stern has none of that but I make a point in calling support every time, often I do because I do need the parts, but I do take the time to report all the problems I find in the game.

Not sure if this makes a difference or not, I hope it does...I just hope it does....

#8902 51 days ago

Agreed but his pin is new and under warranty. Based on symptoms they should be sending him new node boards to swap out and a phone call or email thread with tech support.

Quoted from Pin_Fandango:

Stern is not equipped to do that, they can barely handle email.
Owning these things is about rolling up your sleeves and learning how to troubleshoot, otherwise, be ready to drop thousands in time for techs by hundreds at a time.
Today's games do not require a tech really, if you know how to build a PC from parts then 99% of the issues you can solve yourself if you put in time to learn, just need to learn basic soldering and how to use a multi tester, you are ahead of the game...\\
Spike II is the most straight forward system as long as you do not have a bad board - not a lot you can do after that -
How to trouble shoot Spike II is easy:
- Flash your card
-Start the game
-Check the error
- IF electrical pinpoint the board it is connected to
-read the manual
-Check connectors
- Check voltage - see if there is any -
- Reconnect / Desolder - solder/ Re-pin
- Try again
If you are not competent however and lack attention to detail, then, it is better to stay away from the game.

#8903 51 days ago
Quoted from Lermods:

You have to remove each light socket that is out, remove each bulb and examine the inside of the socket for solder blobs.

Thanks for the tip. I did what you said, powered the machibe back on, and now the lower GI is working!

I didnt see any solder blobs anywhere or any disconnected bulbs, though. For future reference, if one bulb isnt sitting in its socket correctly, will that cause the entire chain to go out? Any idea why it would send an overcurrent warning about node board 8?

My next issue is my house isnt holding the ball when starting up a mode (the ball almost immediately shoots out to the right pop bumpers). Any idea on what needs to be done to fix this issue?

Lastly, is it normal for the spinning turret at the top of the house not to center when static? Mine doesn't center. I unscrewed it, straightened, and screwed back in but nothing has seemingly changes (still sideways static - see picture).

20210613_163558 (resized).jpg

#8904 51 days ago
Quoted from Superpops1:

Agreed but his pin is new and under warranty. Based on symptoms they should be sending him new node boards to swap out and a phone call or email thread with tech support.

I could not agree more with you, I was just giving my personal opinion and experience.

#8905 51 days ago
Quoted from Pin_Fandango:

this is it, 100%. whenever I have a problem, I can solve it and typically I do if it does not require new parts.
Nonetheless, I do not and never let Stern off the hook. I will contact support and ask for help regardless - why you ask? - simple. Because they need to be aware of their sh!t workmaship.
I think accountability if part of the problem. Did you notice that Stern machines do not have a QC sticker?
Spooky for example (and Williams/ Bally in the old days) all have a sticker inside with the person that inspected it. If you receive this game and report QC issues, What do you think Spooky is going to do after the receive 5 phone calls with issues in games from the same person... The sticker is there to keep them accountable and to also call them up when they F up.
Stern has none of that but I make a point in calling support every time, often I do because I do need the parts, but I do take the time to report all the problems I find in the game.
Not sure if this makes a difference or not, I hope it does...I just hope it does....

Look under the cabinet in the front. Right where you turned on the machine back in the day..I think it's a stamp tho and a signature for QC

#8906 51 days ago
Quoted from Utesichiban:

Thanks for the tip. I did what you said, powered the machibe back on, and now the lower GI is working!
I didnt see any solder blobs anywhere or any disconnected bulbs, though. For future reference, if one bulb isnt sitting in its socket correctly, will that cause the entire chain to go out? Any idea why it would send an overcurrent warning about node board 8?
My next issue is my house isnt holding the ball when starting up a mode (the ball almost immediately shoots out to the right pop bumpers). Any idea on what needs to be done to fix this issue?
Lastly, is it normal for the spinning turret at the top of the house not to center when static? Mine doesn't center. I unscrewed it, straightened, and screwed back in but nothing has seemingly changes (still sideways static - see picture).
[quoted image]

I’m not sure on the house, but most issues I’ve read about seem to revolve around the optos being misaligned. I’m trying to think of the logic why a ball would spit out of the house immediately and am drawing a blank, other than the bad opto makes the game think the ball was already in the house and so it spits it right out.. I’ve never taken my house off so not quite sure what’s under there or how things work. Someone on this thread recently posted a video how to take the house off, looked very easy, just a few screws and it lifts right out. Maybe give it a shot. To remove the house, the video also showed how to remove the turret so you can check on centering. My turret is not 100% centered, but it looks better than yours.

I know it seems like a lot of work to do all of this and you shouldn’t have to for a new game, but in the end you’ll have a much better understanding of how your game works and will be able and more confident to fix future issues. You’ve already fixed your GI issues, good job on that.

6FA125B2-6E7C-42CC-B95D-E9EC76766D53 (resized).jpeg

#8907 51 days ago
Quoted from Pinkitten:

These are all awesome. This is a fantastic example of a 3-pin collection. LOTR is a long-ball adventure. AFM can be more punishing if set up hard, and EHoH is just a fun, well-designed recent release. Great collection! I have my first AFM coming from AZ next week!

Thank you. I sold off one plus an arcade to finance most of Elvira. The only thing I feel I am lacking is an Elwin pin. It was a coin flip for me to get Elvira vs waiting for Maiden to run next month. I would also like to get a Meteor/Centaur/Sorcerer for an 80’s pin

#8908 51 days ago

Well I finally found the problem. The lid was a little loose so tightened the nuts after I pushed the lid all the way back. I had the right gargoyle off of the topper.

Tested the topper lid with wild woman multiball. Worked 5/5 times. Put the gargoyle back on and lid wouldn’t stay up. So asked myself what was the last thing I did when it was still working.

Pulled the gargoyle off and noticed the lid mechanism was running against the slot on the gargoyle base. Saw area where paint was rubbed with off. (See pic)

So now will have to grind some of the metal off so the mechanism for the lid is clear.

******update******

Grinded out some on the gargoyle base and now topper working 100%!!
671024DC-452A-4BC7-B67D-162023A682D5 (resized).jpeg98C7EB90-CF44-4122-BCCC-B09B50754253 (resized).jpeg

#8909 51 days ago

Scoring question - if 2x or 4x is running for a portion (or all) of a haunt, and its still running when you complete trailer trash, is trailer trash doubled, or equal to your completed house mode?

#8910 50 days ago
Quoted from jandrea95:

Scoring question - if 2x or 4x is running for a portion (or all) of a haunt, and its still running when you complete trailer trash, is trailer trash doubled, or equal to your completed house mode?

Trailer Trash IS affected by Double Trouble. Don't forget to collect the bits! Trailer Trash = 50% of haunt score; with 1 bit = 75%; with 2 bits = 100% of haunt score. There are HUGE points available here!

#8911 50 days ago
Quoted from Utesichiban:

My next issue is my house isnt holding the ball when starting up a mode (the ball almost immediately shoots out to the right pop bumpers). Any idea on what needs to be done to fix this issue?

Check the up/down post in the subway behind the backboard. It is most likely misaligned and is not holding the ball.

#8912 50 days ago
Quoted from SKWilson:

Trailer Trash IS affected by Double Trouble. Don't forget to collect the bits! Trailer Trash = 50% of haunt score; with 1 bit = 75%; with 2 bits = 100% of haunt score. There are HUGE points available here!

Thanks a lot! Ive owned the game a year and just last night bothered to lookup how trailer trash actually worked, ended up getting a 600m trailer trash, crazy points I have been missing out on, haha.

#8913 50 days ago
Quoted from Utesichiban:

Thanks for the tip. I did what you said, powered the machibe back on, and now the lower GI is working!
I didnt see any solder blobs anywhere or any disconnected bulbs, though. For future reference, if one bulb isnt sitting in its socket correctly, will that cause the entire chain to go out? Any idea why it would send an overcurrent warning about node board 8?
My next issue is my house isnt holding the ball when starting up a mode (the ball almost immediately shoots out to the right pop bumpers). Any idea on what needs to be done to fix this issue?
Lastly, is it normal for the spinning turret at the top of the house not to center when static? Mine doesn't center. I unscrewed it, straightened, and screwed back in but nothing has seemingly changes (still sideways static - see picture).
[quoted image]

The ball coming from the back of the house to the pops is all controlled from the subway behind the playfield. No need to remove the house. Others have posted in here about the alignment of the solenoid post in the back. If it isnt centered it may bind and not extend fully into the subway to trap the ball. You can see the post if you look in past the far left bumper. The opto that controls it is accessible from the back of the play field as well. Try rolling a ball through there with the switch test mode on and see if it registers. If it doesnt register its likely the opto. If it does it may be an alignment issue on the solenoid.

#8914 50 days ago
Quoted from Scorpius:

You can see the post if you look in past the far left bumper.

^^^ I vote for this. Setup to start a haunt should have the diverter (metal plate) behind the house raised to allow the ball into the subway and the post in the subway extended down. You can check what's going on in switch test or just take the glass off and start a game while standing to the side of the machine so you can watch the exit of the subway behind the pops. Then use your hand to roll the ball through the house to start the first haunt while watching the subway exit and see what happens with the ball coming through. The post should be down and the ball should be blocked by it until the haunt intro video clip is done. Then the post coil should fire to raise the post to let the ball go into the pops. If that's not happening then I'd check the things Scorpius mentioned to try to resolve it.

#8915 50 days ago
Quoted from Pinkitten:

These are all awesome. This is a fantastic example of a 3-pin collection. LOTR is a long-ball adventure. AFM can be more punishing if set up hard, and EHoH is just a fun, well-designed recent release. Great collection! I have my first AFM coming from AZ next week!

Okay so I have got to ask, How do you set up AFM to be set up hard. Is it in the settings or is it an angle of the playfield. I want to make sure that mine is set up as easy as possible. It is the only game that the kids want to play consistently.

#8916 50 days ago
Quoted from crashnt20:

Okay so I have got to ask, How do you set up AFM to be set up hard. Is it in the settings or is it an angle of the playfield. I want to make sure that mine is set up as easy as possible. It is the only game that the kids want to play consistently.

I’m definitely no expert on AFM. I bet some owners can speak to that. Generally the pitch will make most games harder or easier depending on the speed. I’ve played some AFM machines that were very fast and game times were shorter. Others I’m sure good players can play for a long while. Should be some settings too that make the goals harder to achieve. I’ll find out soon, mine shipped today!

#8917 50 days ago

Well Elvira at 100%. Topper working perfectly now after I widened the gap with the dremel on the gargoyle base for the lid mechanism to go through. The mechanism is not getting stuck on it any longer and stays open the whole time when Elvira screams. Now can enjoy the game.

#8918 50 days ago
Quoted from BallyKISS1978:

Well Elvira at 100%. Topper working perfectly now after I widened the gap with the dremel on the gargoyle base for the lid mechanism to go through. The mechanism is not getting stuck on it any longer and stays open the whole time when Elvira screams. Now can enjoy the game.

you should report this to Stern and they should be sending you a new base for the topper.
This is not the first time I have seen people with your issue (never cared to look what happened as I did not own Elvira then). Reporting it might help Stern in correcting this issue.

#8919 50 days ago
Quoted from Pin_Fandango:

you should report this to Stern and they should be sending you a new base for the topper.
This is not the first time I have seen people with your issue (never cared to look what happened as I did not own Elvira then). Reporting it might help Stern in correcting this issue.

No kidding? That’s crazy other people had issue. I did let Pablo know. I will follow up with him and let him know my fixed work. Should have never been an issue in the first place.

#8920 50 days ago
Quoted from BallyKISS1978:

No kidding? That’s crazy other people had issue. I did let Pablo know. I will follow up with him and let him know my fixed work. Should have never been an issue in the first place.

Was it yr box that was damaged in shipping or someone else? Problems might of been caused by usps or whoever delivered

#8921 50 days ago
Quoted from Hayfarmer:

Was it yr box that was damaged in shipping or someone else? Problems might of been caused by usps or whoever delivered

No it was not any damage done by FedEx . No damage to the topper thankfully. Just a design flaw unfortunately

035B0EB1-D67A-4A6C-BB7D-27C183B707C5 (resized).jpeg

#8922 50 days ago

Does the topper scream when open? Mine opens, stays open three seconds and closes but no sound. What controls the sound??? I wish the topper played 5 or 6 screams from Cassandra.

#8923 50 days ago
Quoted from jeffspinballpalace:

Does the topper scream when open? Mine opens, stays open three seconds and closes but no sound. What controls the sound??? I wish the topper played 5 or 6 screams from Cassandra.

It should scream when open but I also noticed that it doesn’t scream in attract mode

#8924 50 days ago
Quoted from Pinballmonkey:

It should scream when open but I also noticed that it doesn’t scream in attract mode

Mine does scream in attract mode as well.

#8925 50 days ago
Quoted from Scorpius:

The ball coming from the back of the house to the pops is all controlled from the subway behind the playfield. No need to remove the house. Others have posted in here about the alignment of the solenoid post in the back. If it isnt centered it may bind and not extend fully into the subway to trap the ball. You can see the post if you look in past the far left bumper. The opto that controls it is accessible from the back of the play field as well. Try rolling a ball through there with the switch test mode on and see if it registers. If it doesnt register its likely the opto. If it does it may be an alignment issue on the solenoid.

Thank you! This is exactly what the issue was. The bracket holding the opto was too close to the solenoid bar that goes up and down at the back. I pulled the opto bracket away far enough for the solenoid bar to move freely up and down. It knocked the opto off but I have it back working... for now.

The ball now occasionally comes back down the middle ramp on mode startup so it isnt 100% holding the ball. Is that the same issue or something else?

Lastly, I'm guessing it is something simple but now when I open the coin door and pull out the white lever to try to get into the settings, the buttons aren't working (volume control buttons not working either). Ideas?

#8926 50 days ago
Quoted from Utesichiban:

Thank you! This is exactly what the issue was. The bracket holding the opto was too close to the solenoid bar that goes up and down at the back. I pulled the opto bracket away far enough for the solenoid bar to move freely up and down. It knocked the opto off but I have it back working... for now.
The ball now occasionally comes back down the middle ramp on mode startup so it isnt 100% holding the ball. Is that the same issue or something else?
Lastly, I'm guessing it is something simple but now when I open the coin door and pull out the white lever to try to get into the settings, the buttons aren't working (volume control buttons not working either). Ideas?

Unplug connectors on cpu board in backbox and cabinet node board by left flipper and reseat them. Had this exact issue on my Elvira. Connectors are shown below. Cn12 at cabinet node board and cn25 on the cpu in backbox.

F5329F0A-B34D-465B-AD6B-A70DADEE9531 (resized).jpeg
#8927 50 days ago
Quoted from Utesichiban:

Mine does scream in attract mode as well.

Mine doesn’t come on in attract mode. How often does yours come on? I have mine set at 100% for scream setting in attract mode.

#8928 49 days ago
Quoted from Pinballmonkey:

It should scream when open but I also noticed that it doesn’t scream in attract mode

Mine doesn’t open in attract mode and sometimes opens and screams when I hit the left flipper button but rarely activates when I hit the button.

#8929 49 days ago
Quoted from Utesichiban:

Thank you! This is exactly what the issue was. The bracket holding the opto was too close to the solenoid bar that goes up and down at the back. I pulled the opto bracket away far enough for the solenoid bar to move freely up and down. It knocked the opto off but I have it back working... for now.
The ball now occasionally comes back down the middle ramp on mode startup so it isnt 100% holding the ball. Is that the same issue or something else?
Lastly, I'm guessing it is something simple but now when I open the coin door and pull out the white lever to try to get into the settings, the buttons aren't working (volume control buttons not working either). Ideas?

Different issue, but same problem area. This fix has been 100% for me:

Quoted from Scorpius:

Added a small piece of the soft side of velcro to the subway. Ball sticks 100% now.
[quoted image]

#8930 49 days ago

I want to thank Tim (ralphwiggum) for the awesome custom lenticular instruction cards. They look awesome and are a must have for the game!

I ordered a set and did not realize there were two versions, the standard ones that fit in the stern pre-cut instruction card cutouts on the apron, and a custom size that you can attach a magnetic backing to to attach to the apron with magnets. I wanted the larger ones but ordered the standard size. Tim was nice enough to send me another set of the bigger ones and asked that I give away the standard size set to someone on Pinside.

If you are interested, please PM me and I will get your address and send them to you.

Ed

14A3CF5A-D218-4A68-8084-DA81142A3BA5 (resized).jpeg7B6CF231-CEA9-41AB-AED3-758569245825 (resized).jpeg
#8931 49 days ago
Quoted from eharan:

I want to thank Tim (ralphwiggum) for the awesome custom lenticular instruction cards. They look awesome and are a must have for the game!
I ordered a set and did not realize there were two versions, the standard ones that fit in the stern pre-cut instruction card cutouts on the apron, and a custom size that you can attach a magnetic backing to to attach to the apron with magnets. I wanted the larger ones but ordered the standard size. Tim was nice enough to send me another set of the bigger ones and asked that I give away the standard size set to someone on Pinside.
If you are interested, please PM me and I will get your address and send them to you.
Ed

PM Sent!

I'll take them.

#8932 49 days ago
Quoted from BallyKISS1978:

Mine doesn’t come on in attract mode. How often does yours come on? I have mine set at 100% for scream setting in attract mode.

I have it set to 40%. It only activates when I press a flipper button.

#8933 49 days ago
Quoted from Trekkie1978:

PM Sent!

I'll take them.

Trekkie1978...the cards are yours...I will drop them in the mail tomorrow.

Send your thanks to ralphwiggum who told me to offer them up on here to someone.

Like I said, he makes a great product and awesome customer service in sending me replacement cards and giving this set away.

Thanks again Tim!
Ed

#8934 49 days ago
Quoted from Lermods:

Unplug connectors on cpu board in backbox and cabinet node board by left flipper and reseat them. Had this exact issue on my Elvira. Connectors are shown below. Cn12 at cabinet node board and cn25 on the cpu in backbox.
[quoted image]

Thanks! Turns out the connector to the board on the side of the cabinet where the shaker plugs had come loose.

#8935 49 days ago
Quoted from Utesichiban:

Thanks! Turns out the connector to the board on the side of the cabinet where the shaker plugs had come loose.

I'm 2 for 3 helping you...not too bad! slowly but surely you are getting your game to where it should be. What's left to fix?

#8936 49 days ago

Finally got my topper from the 2nd run. Like most, i was critical of the topper when launched - mostly the price and lack of “value”. But after receiving it, I have to say it’s probably the best topper Stern has produced. The interaction with the game and the very detailed sculpts are fantastic. I actually LOL’d when she popped up and screamed, even though I had a fair idea what to expect.

#8937 49 days ago
Quoted from Utesichiban:

I have it set to 40%. It only activates when I press a flipper button.

I will try that setting and see if it helps. Thanks!!

#8938 49 days ago
Quoted from docquest:

Here ya go. The aspect ratio of the 30x40 blanket is different than the pinball glass so that's why the image doesnt extend all the way to the sides. If it did then that part of the image would hang off the sides of the glass.
[quoted image]
It looks like the first attempt to attach the image failed since it was too big. I made it smaller so it would attach. If anyone wants the higher res version they'll have to PM me their email address.

Collage.com sent me a fathers day code to get a free 30x40 fleece blanket (you still need to pay shipping and tax though). The code was "BlanketDeal". I dont if it was a code that only works if they send it to you or would work for anyone or.how lo g its active. Worth a shot if you were interested in getting one of the photo blankets.for almost free.

#8939 49 days ago

Well had to pull the gargoyle off again and dremel some more to widen it gap. The lid after activating a few times comes forward. Hopefully this will be the last time.

B8D32BED-0BCC-4A4D-8BE3-43C04A8B2089 (resized).jpeg
#8940 49 days ago
Quoted from Lermods:

I'm 2 for 3 helping you...not too bad! slowly but surely you are getting your game to where it should be. What's left to fix?

Thanks again for the help! I'm getting closer. The ball is no longer shooting out to the right pop bumpers everytime it starts up a mode.

Now it holds the ball about 50% of the time like it should when entering the house and starting a mode. The other 50% it goes in, triggers a mode, and then comes back out down the middle ramp (where it entered) while the mode is being introduced. Any ideas on why it doesn't hold the ball 100%? Does it work for most 100% or is the inoinsistency just the norm with this game?

#8941 48 days ago
Quoted from Utesichiban:

Thanks again for the help! I'm getting closer. The ball is no longer shooting out to the right pop bumpers everytime it starts up a mode.
Now it holds the ball about 50% of the time like it should when entering the house and starting a mode. The other 50% it goes in, triggers a mode, and then comes back out down the middle ramp (where it entered) while the mode is being introduced. Any ideas on why it doesn't hold the ball 100%? Does it work for most 100% or is the inoinsistency just the norm with this game?

So you are saying you shoot the ramp and the ball immediately comes back out down the ramp, like you bricked the shot, but the mode still starts? I’ve had that happen, but it’s fairly rare, certainly not 50%. Like I said earlier, I’ve never taken the house off, but sounds like something is misaligned preventing a clean shot into the house…if I understand your issue correctly.

#8942 48 days ago
Quoted from docquest:

Collage.com sent me a fathers day code to get a free 30x40 fleece blanket (you still need to pay shipping and tax though). The code was "BlanketDeal". I dont if it was a code that only works if they send it to you or would work for anyone or.how lo g its active. Worth a shot if you were interested in getting one of the photo blankets.for almost free.

Thank you doc! It was automatically on there. Total price was $17.29. Great deal!

#8943 48 days ago
Quoted from Utesichiban:

Thanks again for the help! I'm getting closer. The ball is no longer shooting out to the right pop bumpers everytime it starts up a mode.
Now it holds the ball about 50% of the time like it should when entering the house and starting a mode. The other 50% it goes in, triggers a mode, and then comes back out down the middle ramp (where it entered) while the mode is being introduced. Any ideas on why it doesn't hold the ball 100%? Does it work for most 100% or is the inoinsistency just the norm with this game?

I’ve seen this issue rarely reported but same thing happens to me. My game works flawlessly, EXCEPT for this. Clean shot up the middle to start mode, ball falls right back down, which sucks because the lights go dim and hard to recover sometimes.

Hoping you find a fix, as it’ll help me as well.

#8944 48 days ago

Having 2 issues now with my HOH Prem. The trunk often doesn't register the ball is there, and sometimes gets stuck. It also shoots out a ball (as if the ball drained during the ball save timer) when the ball is in the middle of play. Anyone have any suggestions?

#8945 48 days ago
Quoted from cscmtp:

Having 2 issues now with my HOH Prem. The trunk often doesn't register the ball is there, and sometimes gets stuck. It also shoots out a ball (as if the ball drained during the ball save timer) when the ball is in the middle of play. Anyone have any suggestions?

Yes. How often does it happen to you? At about 50% for me, it has an adverse effect on the game sometimes as the play field dims, it is difficult to see the ball, and sometimes drains down the middle or before I can get anything going.

#8946 48 days ago

What is supposed to happen when you shoot the ball up the left ramp into the open trunk? Originally mine wouldn't even register it was in there and would wait for a ball search to shoot it out. I adjusted the physical switch (not the opto above it) and now as soon as the ball drops into the open crate, it shoots it out. So, I know it recognizes the ball (since it shoots out immediately) but it doesn't seem to award anything. Is it supposed to start some mode or otherwise acknowledge the ball in the trunk with a callout or anything? It kinda seems like it's not doing whatever it is supposed to do.

#8947 48 days ago
Quoted from Cheeks:

What is supposed to happen when you shoot the ball up the left ramp into the open trunk?

The trunk is supposed to close, keeping the ball, and you are supposed to get another ball in the shooter lane.

I would check for loose connections. I had the same issues in the garage, and found a plug that was loose.

#8948 48 days ago
Quoted from cscmtp:

Having 2 issues now with my HOH Prem. The trunk often doesn't register the ball is there, and sometimes gets stuck. It also shoots out a ball (as if the ball drained during the ball save timer) when the ball is in the middle of play. Anyone have any suggestions?

Yes I had this issue, the opto inside the trunk shines through a slot in the playfield , it was lose and randomly getting blocked by the playfield so was ejecting balls intermittently..

#8949 48 days ago
Quoted from Cheeks:

What is supposed to happen when you shoot the ball up the left ramp into the open trunk? Originally mine wouldn't even register it was in there and would wait for a ball search to shoot it out. I adjusted the physical switch (not the opto above it) and now as soon as the ball drops into the open crate, it shoots it out. So, I know it recognizes the ball (since it shoots out immediately) but it doesn't seem to award anything. Is it supposed to start some mode or otherwise acknowledge the ball in the trunk with a callout or anything? It kinda seems like it's not doing whatever it is supposed to do.

It should keep the first ball in there and give the award even if it is a fluke
Check the opto , my guess is it thinks there’s 2 balls in there

#8950 48 days ago
Quoted from jandrea95:

I’ve seen this issue rarely reported but same thing happens to me. My game works flawlessly, EXCEPT for this. Clean shot up the middle to start mode, ball falls right back down, which sucks because the lights go dim and hard to recover sometimes.
Hoping you find a fix, as it’ll help me as well.

This is the fix, fellas.

Quoted from Scorpius:

Added a small piece of the soft side of velcro to the subway. Ball sticks 100% now.
[quoted image]

A clean hard shot will just bounce off the back of the subway. This helps deaden it and it rolls down as it should.

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