Quoted from Only_Pinball:Wow. That sucks for sure. My issue list is much smaller. The LED on my lockdown bar button doesn't light (Stern sending a new assembly and cabinet none board) and my shooter lane switch was too low and very loose. Ball wasn't making the switch so the control gate wasn't opening for super skill shot attempt. Super easy fix.
I hope you get your parts quick and get your game to 100%. The quality control does suck but once dialed in you should be good to go. Definitely worth the effort for such a fun game.
So you got a hold of someone at Stern? I sent 3 emails last week with no response.
My distributor is trying to figure things out but I'm finding it difficult working with a middle person to get things addressed. I still have my node board in Elvira from my JP so my JP is currently down. Even though Elvira flippers work now (with my JP board), GI lights under both slings iare out and the house doesn't hold the ball when starting up a mode.