Quoted from dschulpius:Thanks everyone for the suggestions and tips. Sounds like the gate or flap is too low. I like the idea of getting a new gate. I'll pursue that avenue.
I want to continue playing this game cause I love it so. Till I get the new gate I'll try a couple washers under the attachment points to raise it a bit. The problem is (if you look at the first picture under the video) the backboard plastic sits over the gate and it's top nut won't allow the assembly to move up any higher. I'll have to see if I can work around that. IT's not too hard to get to the attachment screws as there ar only the two seen in the picture. The gate just hangs over the ball trail from the front. It's not attached in the back (Thank God). I may be stuck with my only option of getting a new gate that will lift the door higher.
Now if only I can get that damned crypt kickout Vac dialed in. However that's another problem for another thread.
I'll keep this thread posted on the gate. Thanks again!
If you want a new gate I would send your pics and videos to the Stern support e-mail They can confirm what the problem is and then they will have you put in a warranty request with the part number through your distro. Often times, your distro will have someone come out to replace the part if it is something you feel you cannot (or don't want to) do yourself.