Quoted from bloodydrake:We were playing a game then the LCD display froze and we could still hear the audio playing tho. We reset the table and after that no lights on the table at all not even the optos.. i can see theres power to the cpu node board and backbox power relay(?)
on the cpu board i can see the status like flashing two flashes slight pause then two flashes...just repeats
I recorded little video to show.I'm good with minor things but I'm not sure how to approach this..
Should i just reach out to stern directly or contact reseller?
Any advice would be appreciated
As others have mentioned it's very possible the SD card has been compromised. It's more common than you think, Stern actually had a bad batch of SD cards that failed and they sent out new ones to owners but as I recall it has not happened recently. As it looks in your video the CPU is active and LED is flashing as it's trying to get info, I'd try a new SD and see if that takes care of it.