We were playing a game then the LCD display froze and we could still hear the audio playing tho. We reset the table and after that no lights on the table at all not even the optos.. i can see theres power to the cpu node board and backbox power relay(?)
on the cpu board i can see the status like flashing two flashes slight pause then two flashes...just repeats

I recorded little video to show.

I'm good with minor things but I'm not sure how to approach this..

Should i just reach out to stern directly or contact reseller?
Any advice would be appreciated

ok will do thanks for the tip

thankyou very much for the insight and links

really appreciate the tips I'll be trying once i get an sd card reader for my pc.(never needed one before)

and ya if this works I'm probably gonna do two just to have a backup,

Hello sorry for the delayed response, I ended up ordering two 16gig cards from amazon and used card reader on work laptop to write them on the weekend.
I can say this was the issue once i put in new card it fired up with latest code.

Thanks again for all the advice, Feels like a spare might be a good idea for the swag bag in all new orders honestly.