Quoted from Rarehero:
Why ouch? Your job is to sell games. Good for you. Whenever Gary Stern was asked what his favorite game was, he answered with whichever one was the newest on the line. Does anyone expect Gary to be an objective game reviewer? Of course not. Same with you. Jack Danger’s newest video about GB referred to the game as “beloved” He’s a Stern employee. You’re a Stern distributor. You’ll never be honest about games from a player or buyers perspective. And that’s fine...as long as everyone understands it is what it is.
Why ouch? This fairly measured response is a lot different from the original "nothing they say is relevant to reality" post.
And saying that Zach will "never be honest" about Stern games from the perspective of a player is ascribing too much malice IMO. It's more about objectivity than honesty.