Honestly, I would pass. The game has been broken so much it's been more frustration than fun. When it is working, I'm just waiting for it to die. I can't relax and enjoy it. If I could do it all over I'd definitely have passed.

Mine has been down more than that with still no hope that problems are being solved. I'm getting close to "fire selling" it so it gets moved out of my way.

I am not interested in paying $1000 to get a new woz when my original woz barely has 150 plays since its down so much. But given no option and that option, I'd take it. I would demand refund for my paid in full hobbit to pay my end of the fees.

The current way "the company" handles it is by sending out replacement boards for ones that died. The fact that the boards, including the new ones, die every single game, seems to not matter. So I have a few dead boards. I can get them replaced, install the new ones, and in the first game I play more led boards will be dead. I have asked for a complete replacement power supply and whatever is needed for this to be fixed and keep working, but apparently that requires me to track down Jack. So far it's been a somewhat unpleasant and frustrating experience. Both Alex and LTG are probably reading this post but I believe neither are empowered to do what's needed to fix my lemon permanently. Waiting to see how this plays out before making a much larger public fuss.

Yea. 7v boards are dying. A board fails every game now. Replacing boards won't matter because next game they'll be dead. I need a different power supply I think.

So I'm going to ignore all your personal insults and only respond to the facts. Let's say I was "the light guy", what could I do about power spikes blowing out proprietary rgb boards myself? I feel nothing. But if you have suggestions, I'm open to hearing them. Certainly this isn't easily solved by inserting one of my 6.5v 555 LEDs. Lol.

As for exaggeration. My boards now die every game. I just swapped 10 boards with new 7v boards (LTG can confirm). First game when I got an extra ball, the light show blew out board 24. That was one that I didn't swap with a 7v so ok. I swapped with a new one using my spare. Next game, skill shot blew up 15. I bypassed that on the menus. 15 is a 7v board. Next game skill shot blew up something else. I didn't bother to figure out what. It doesn't matter as I have no spares left and even if I did something else would just blow up on my next game.

I don't know what it is, but the new animation on skill shot, extra ball, and replay is almost guaranteed to damage one of my led boards. I'm sure my case is unique which is why I'm saying I have a lemon and am not trash talking the whole JJP platform. Why do I complain about it? Because after 4 support calls and several board swaps, I shouldn't have to initiate contact and track down the head of the company to sort this out. His staff should be empowered to handle this via nothing more than a support ticket. When this is resolved one way or the other, I'll state how.

Currently, the game is powered off and unplayable. So you said I should "adapt or get out". If someone wants to buy me out for what I paid into this, I'll happily get out. But no one will buy this game in this state without taking a huge loss. I'm not sure what you suggest by adapt. But other than going through the support channels while the game sits idle or letting every insert blow out until there are no lights, not sure what you suggest there either.

Cool. Thank you.

Hey you didn't offend. . I have no complaint with you or Alex . I appreciate what you've done so far. My only comment was that it would been nice if you guys were more empowered so you didn't have to send people up the ladder when it was obvious that more of the same won't work.

It happens very consistently on the new light shows for skill shot, replay, or extra ball. I'm pretty sure that's causing the power supply to work harder and mine just can't handle it.

The new animation creatures a very bright hot spot of white with the LEDs and moves it around in a cool manner.

Yes, this was my thinking. I wasn't just requesting a new board set to have a new board set. That wouldn't even help. As soon as I put the entire new board set in and started a game, boards would blow out. What I wanted was to take the next step, assume new boards won't solve this, and move to the next component. In my opinion, that's the power supply. Unfortunately, new power supplies are 7v. You cant put in a 7v power supply and run the old 5v boards on it. So I am not directly asking for a new boards set. I am directly asking for a new power supply, and indirectly asking for the 7v boards that run with the new power supply because the new power supply will for sure blow up the remainder of the 5v boards.

The part that I would think would happen here without escalation is the thinking above. "This guy doesn't just need new boards. Something is causing them. Let's send him *that* component. Oh crap, that new component will blow his boards, we'll need to send those as well". This is different than just asking for a bunch of new boards so I feel good.

No. But I'm pretty sure its not an input power issue. I think its a rectified power issue only on the 5v line. I've had the game die in my game room, shop, and as jrivelli pointed out, at a trade show. All different input power.

So a quick update. Ken emailed me today and I'm getting a new power supply and board set sent out after the holiday. I did not have to call Jack. Looks like LTG took care of it. Very cool. Will update when it arrives.