Yep. Would be nice to get some pics of these 2 from the same owner using the same camera. But i'm sure CGC could compare one of their own preproduction games and a new one to see the difference. Only question now is are they going to address it and how long until they do so. My AFMR order will have to wait until I see how this shakes out. Can't have too much invested with a company until I see how they handle a tough customer sat issue like this.

You'd think if they now know about the problem, they would probably stop all shipments ASAP.

only if they consider it a problem. From what Rick has said Stern will now be looking for this issue on the line, not sure that means there is anything they are going to do about it though.

Hey, here's another one! Shall we put it in?

Yep, My sister-in-law got burned by "the pixel policy"

You aren't adding any value to these threads. You should go and play pinball instead.

Look for PPS/CGC to send out $500.00 chec, I mean "vouchers" good for $500.00 off the full retail price of their next remake pin.

I would but I'm at work! Let the guy have a little fun on his birthday would ya?

happy birthday o-din!!!

Happy Groundhog Day to you too!

Its very difficult to get a good picture of the inserts without ending up with an overexposed image. Here's an image in a completely dark room with minimal flash.

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Happy birthday!

Thanks! Just another day but I feel good!

So mine came today and the shipper managed to damage it !@#$@!#$ Its not too terrible but I am still pretty pissed. It seems like they dropped it at one point because the pallet was broken and the glass was wedged out of the track. They also scuffed up the back of the backbox and ripped the decal on the front corner of the game (luckily its on a black area on the corner so its not really noticeable unless you look for it)

Lastly my game does have the messed up lettering, the inserts are barely legible when lit up. Hopefully they will do something but I seriously doubt it. I am still happy with my purchase (depending on how the shipping company handles the damage claim) Because the game does play great.

#257

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That looks freaking great.

It may be darker but with the leds on you can't read them!

That looks like a camera exposure issue, not bleed through.

Mr Drewblood,

My pin inserts seem similar to yours, you have gone to great effort to show them to look as poorly as you possibly can in the unrealistic hope of getting something for nothing.

It really is a minor issue, yes I would prefer to have one with darker text, but I would not swap for one with slingshot damage.

Shit happens, move on, my pinhead mates didn't notice the inserts until I pointed them out and then they didn't care.

The more you make an issue of it the more it will be an issue for you and others. Yep you personally could be lowering your own resale value if that is what is important to you. Also the more you carry on the more of an issue it is to all owners. Yep it's not ideal, but really do you read the inserts while playing? stuffed if I do, it doesn't matter what king is light as the call outs tell me and I will smash his castle regardless.

Please enjoy your pin and lay off, grab a "box of cans" or whatever you call them and invite a couple of mates over to smash the flippers and nudge, shout and party It's pinball and it's fun

I don't know - so many of these pictures, it's not about the text but about how much light is coming through the non-text area. The pictures just posted - especially the Trolls vs Extra Ball - you can see how much more bright light is coming through the non-lettered part of Trolls. The insert is a different color, clearer, so it's washing out more of the text.

I disagree rat. There are definitely some bad examples and pictures out there of this issue - but it is an issue. You can't say "oh well, not ideal" after waiting 2 years and throwing down $8K. It deserves to be recognized and dealt with.

I think this is a good issue to bring up, as it does indeed look like a manufacturing defect, and if you don't consider it a defect in the classic sense of that word, it is certainly an undesirable issue at minimum. This issue needs to be brought to CGC's attention so it can be rectified ASAP for current production, and eliminated for future production, so it never becomes an issue again.

Nobody should have to worry about consistency in ink application on inserts for future products. I never thought we'd have to worry about this period, as it's never been an issue with original production from Williams, Gottlieb, Data East, or Stern, or reproductions from Mirco, IPB, or CPR. At least as far as I know.

Agreed.

It's simply a difference of opinion. Some folks are bothered by this, and some just don't care and want to play their games.

I find acceptance of this could set a bad precident for all involved in playfield manufacturing. If semi-transparent insert art becomes acceptable, then what's to keep every manufacturer from opening up their tolerance of what's acceptable in terms of ink application? I know if I got a playfield with insert art this transparent from Mirco or CPR, I'd instantly want to be sending it back. I do not want manufacturers to think that this is acceptable. I think a stink needs to be made, so manufacturers step back and say "I don't want to deal with this negative fall-out. I better do things correctly".

This is true and not true at the same time. There were certainly playfields made "back in the day" with problems like this. If they weren't discovered by the screen printing company they would typically get caught during inspections and rejected before there were any parts assembled on them. In these cases they were either sent back to the screen printing company to be sanded down and re-done, or in most cases these playfields became "seconds" that were either kept for parts sales or destroyed. A playfield we won't use in game assembly today might still be worth something in parts sales a couple of years down the road when no more A List playfields were available.

I honestly wondered if this wasn't being blown out of proportion until the last set of pics were posted. Clearly it isn't a camera issue, you can see the outline of the insert ridges shining directly through the ink.

Thanks for the historical reference Viper001.

Us old guys have to be good for something. My birthday is tomorrow, so much for my first half-century.

I don't know what your seeing? When I look at my machine with the LED's off, the characters are unreadable (blurred). With the LED's on, the characters are obliterated.

It's amazing one comment says they look great and another one says the picture is over exposed.

The last picture is overexposed, but in the shots with it off - the type looks thick, black, not transparent.

But the door swings both ways. You get the right to be unhappy and they get the right to have a counterpoint.

Happy birthday tomorrow! Birthdays are kind of over rated after you hit 21.

Don't worry, if you can prove you have an affected game they will send a sharpie, and some protective mylar insert protectors to remedy the issue.

Thank you for the update! Please keep me/us posted on how it turns out. Hopefully at some point soon they will address the buyers of what they are going to do. Hopefully people with the problem that want it fixed will be taken care of and also they fix the problem before more get made. I do not want them saying Just keep them rolling off the line the way they are and if they don't like it they can create a ticket and then we will fix it.

I received the same email today, I sent in pictures of the inserts....Hopefully they can fix this

What I don't understand is why they need pictures? All they have to do is turn the friggin pin on and look at it. From all the complaints and what everyone is saying it's quite obvious they are transparent.

Not everyone is affected.

They reached out to me for images as well. Sent them two nice properly-exposed examples (DSLR/Strobes/Macro...etc.). Glad they responded!