Quoted from Sjsilver:
You can make that completely valid argument about Phil's actions, but you are completely discounting the actions by DP-BV and Barry in particular that people are having the most trouble with.
Regardless of how it came to light or who is at fault for this public fight, it is obvious that DP had/has a completely amateur-hour accounting set up that has lead to a complete inability to respond to customer inquiries about their money. Again, I have a friend who paid with a check and asked for a refund way before any of this began, and they have never been able to give her a straight answer.
Regardless of who's fault it is, DP is having a lot of customers asking them to make good on their promise that they can get a refund at any time. Dp is understandably in a difficult situation where they do not currently have access to a good chunk of their funds (and haven't had access to those funds for about a month.) Rather than take responsibility for the situation, they passed the buck. They could have said, "We are doing everything we can right now to re-secure the funds and will refund those who request as soon as possible" (even if that meant refunding from their other account until access to the DP-USA account was restored). Instead they said "Don't blame us, blame the other guy. Ask him for your money". they took something that is THEIR problem and made it the CUSTOMER/CREDITORS problem. That's the kind of shit you pull when you are filing for Bankruptcy, not when you are trying to get those same customers to trust you with their money all over again.
Regardless of how ethical you think the release of information is, there was enough actual evidence presented in this thread to reveal that DP-BV used EXTREMELY poor judgement in handling Phil's quitting. He quit very publicly Nov. 1, and as late as a month after the fact, on Dec. 4, they were still insisting that this disgruntled ex-partner stay in control of all of the US funds.
There is no need for conspiracy theories. You don't need to put forth wild speculation. Look at the facts we know, in addition to their only existing track record with the 4 year long BOP 2.0 project, and it is not unreasonable to have zero faith in this company's competency with the business side of things.
NO ONE is saying they did not accomplish something incredible with their prototypes, but the Dutch Defender Squad is holding their design skill and intense motivation up as evidence that they will be competent at running the business and taking the game through production. What a lot of us are saying is that we have solid evidence that, regardless of their obvious design and marketing competence, they clearly don't know what they are doing with the business side of things, and at the very least made a huge blunder with how they address the refund situation. You can legitimately think Phil is full of shit and his actions horrible and still come to this conclusion.
You have valid reasons for looking at everything and still having faith in them. They definitely made a proof of concept that people want, and perhaps that will outweigh everything else in the end. But people have equally valid reasons, created entirely by DP themselves with no need for additional speculation, to conclude that they have blown all of their credibility as a company.