We want to reach out to you about the current situation involving the rumours on Pinside. We are aware of the thread and the worries over Dutch Pinball and The Big Lebowski project. It really hurts us that you are involved in this situation, which is something that should be settled in a professional, business manner. Unfortunately, we had no control over our customers being involved and we regret what is happening now. We want to assure you that we are very busy handling this situation privately and in the best possible way without discrediting anyone. As soon as we can share more information publicly, we will do so.
We know there has also been some recent speculation regarding the status of our very exciting pinball project and want to assure everyone that everything is under control without any problems. To that end, we have brought in Roger Sharpe, acclaimed licensing and marketing expert, to help us as we continue with our final approval process. Roger has extensive experience having worked on all of the Williams and Bally pinball licensing for over 12 1/2 years and his personal relationships with all of the movie studios ensures that we are right on target to bring everyone the best possible pinball product. Our apologies for any concerns that had been raised but know we are still on course and will continue to meet our deadlines and promises.
Please keep in mind that we are the guys that brought three awesome prototypes to Expo in October and to Modern Pinball NYC last weekend. We wouldn't been doing that if we had any bad intentions or wanted to defraud anyone. The only reason this is happening now is because of something that shouldn't be discussed publicly.
Again, we want to make an awesome game - and with this going on, we are even more motivated to do so.
We will answer all of your emails in the next couple of days/weeks, but we first need to deal with this situation and keep our focus on getting you your games.
Team Dutch Pinball
We would like to inform you about the financial situation of Dutch Pinball USA, Inc.
Phil refunded some of you and tried to create panic on Pinside. For some he succeeded and we received demands for a refund. Others are fully confident in us (thank you very much!) and just want a great game.
Philip is 1/3 owner of Dutch Pinball USA, Inc. (1/3 is owned by Jaap and 1/3 is owned by Barry). Philip is the administrator of the accounts of Dutch Pinball USA, Inc. On December 2nd he blocked our accounts and we don’t have access anymore. That’s why we can only forward the demands for a refund to Phil (which is what we did). The refunds can only be done from the original destination of the transaction.
If you don’t feel comfortable with us, please ask for a refund. We will forward them to Phil.
If you want to keep supporting us, please stay. You won’t be sorry and we will get you a great game!
We are really sorry for this inconvenience.
Team Dutch Pinball