(Topic ID: 112377)

DP USA Refund - Still Want the Game

By JDinNOVA

9 years ago


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  • Latest reply 9 years ago by Xerico
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#743 9 years ago

I'm still in and could not care less about the money I've already put into this project.
But I do have two payments left to make and currently I'm hesitent to make the third that is due on the 31th.
So it better get solved by then, as I may have to pull the plug otherwise, as many have already done before me...

#1514 9 years ago
Quoted from YKpinballer:

In Phil's mind he was protecting himself, his family and the customers.

I'm sorry, but that is not true.
Her may be protecting himself and family, but not the "customers"
Yes, some that payed recently via Paypal have gotten a refund and may be happy.
But in general this behaviour endangered the whole TBL project much more than the whole licensing stuff and whatever Baary/Jaap were doing.
This also means that IF the DP ship should sink now, many more (potential) customers will be in jeopardy than Phil may have "saved" with his actions.

So no, I am not happy with his actions, though I see why he did it.
It's just that he also did it on the back of many customers and fans of DP.

-3
#1841 9 years ago
Quoted from PinballSTAR:

Strangely, I haven't gotten any refunds... has everyone gotten refunds ?

No of course not.
Only US citizens(?) with paypal payments from within the last couple months got a refund.
Foreigners or everyone else was safe from the actions of Phil.

#1919 9 years ago
Quoted from brundaged:

Is anyone else nonplussed that DP's most-recent email laid all the blame for this on Phil?
I was hoping for more leadership along the lines of "We screwed up. We're sorry. We're going to make it right."
Instead they said "Phil screwed us. We're going to make it right, if he cooperates."

The email did not strike me this way - they just layed out the situation as it is and as Phil himself already told so.
He is the one in control of the original Paypal account and has no intention of giving that to Barry or Jaap, till the DP USA ownership is dealt with.
So they 're stuck with him doing the refunds as these have to come from the very same account all the people payed into.

Sure, they could have left that "Phil is in charge" out, and told us a lie or something else why the progress of the refunds are beeing stalled.
But at the moment they cannot do anything themself in this regard, so why promise anything?

#2226 9 years ago

Just made my third payment, I never had a doubt that the pin does not get made.
Though we may see it not before Q3 or Q4 2015....

1 week later
#2611 9 years ago
Quoted from JDee:

what are the pros of the preorder? 500$ discount or something else?
because I don't the upside of risking 8500 bucks just to save 500..

- 500 bucks
- a rug
- chrome trim

And the fact that without any preorders, this machine would most likely never ever get built at all, so even the potential buyers of a finshed product would never get any TBL for their money.

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