Quoted from brundaged:Is anyone else nonplussed that DP's most-recent email laid all the blame for this on Phil?
I was hoping for more leadership along the lines of "We screwed up. We're sorry. We're going to make it right."
Instead they said "Phil screwed us. We're going to make it right, if he cooperates."
The email did not strike me this way - they just layed out the situation as it is and as Phil himself already told so.
He is the one in control of the original Paypal account and has no intention of giving that to Barry or Jaap, till the DP USA ownership is dealt with.
So they 're stuck with him doing the refunds as these have to come from the very same account all the people payed into.
Sure, they could have left that "Phil is in charge" out, and told us a lie or something else why the progress of the refunds are beeing stalled.
But at the moment they cannot do anything themself in this regard, so why promise anything?