How long before we see the thread "I scored a TZ for cheap" then tells a story of how he bought a TZ from a family who bought this "junk game" that was broke the day they got it.

I had a retail store selling pinballs and video games from 95 till about 2010. I usually gave 30 days parts and labor on used pinballs. If anyone called with an issue, whether I delivered or they picked it up, I was out there within 48 hours. Even for a few months after the warranty expired I usually waived any fees. I didnt care if it was a broken flipper link or the dreaded 5v reset. It was good customer service. Even today I still get calls from customers from 15 to 20 years ago and I still fix the games at a discount. Customer service creates word of mouth, good and bad.