I never thought it would happen to me But this is a true story I break bAlls all the time telling people that got ripped off to share it with the community, knowledge is the best defense not to get ripped off
April 11 a very friendly semi -Local family caMe to my shop to buy One of the newer stern machines , I had several newer stems available But they changed their minds and insisted on the beautiful T Z sitting in the corner Against my recommendations that a newer machine may be more reliable and less problematic They still decideD they want the tz ( this thing is a besuty) Although they pushed me hard on price and I spent most of a weekday afternoon with them , they remained respectful and fun (2 kids also runnng around)For the entire afternoon
I told them our policy That if we do not deliver - We offer no warranty at all , if we deliver locally we usually can offer some kind of warranty which is discussed prior to any sale . They insisted on taking the machine home with them. Sure enough something wasn’t right and the homeowner called to tell me he has trying to fix the machine hisself I reminded him of our policy But still told him that the next time I was near him I would stop by for free to fix the machine Keep in mind covid was running rampant in ny and we both lived in highly infected areas About a week went by and I got a irate call from both of them , mild threats and so forth I hung up blocked them and moved on . Their behavior was seifish at my shop , selfish on the phone , and probably criminal now
On it about July 26th I recieved info from PayPal and they had opened a case looking for my explanation or defense I responded immediately claiming they played and inspected the machine for approx 3 hours and were informed that once they left with the machine that there would be no warranty I also offered to supply video of them loading up
After a couple days PayPal responded that they made a decision in their favor based on “other” Yup you read it correct “ other” no description about what was wrong , no specifics - just “other” And they blamed MasterCard
They refunded approx 7500 And never gave me any opportunity to pu my machine . These people now have my game and they have recyieved a full refund I was even charged a processing fee for the refund They won’t even supply me the MasterCard info to plead my case
Who is regulating PayPal and the credit card companies right now -
So when You think PayPal Is safe think again My info is accurate and precise Btw This money was sent friends and family also