It's funny, my friend bought a $2500 new electric guitar online. They shipped it to him.
But 2 copies of the same guitar arrived.
Turned out he immediately did not like the instrument , so he contacted them to return it.
And told them, by the way I'm returning 2 guitars as someone messed up.
He shipped both back, never heard a word from the distributor.

Good, bad , or otherwise, seems like alot of businesses have disinterested public relation, and stock control.
Hope they were happy to get back an expensive guitar they Lost.