Quoted from pinfarmer:I recently ordered a $ 500 wpc power driver board through them since they are in canada. It had bad components from factory and I needed an exchange.
The parts department guy was a total dick and refused any returns or exchanges saying he can't "test" it and claimed the invoice says no returns. The website didnt say ANYTHING about this. So I'm now stuck with an expensive paper weight as rottendog won't respond either.
I almost want to cancel my MMr order with them over their terrible service.
I may be forced to attempt to source the bad transistors and risk replacing the bad parts myself.
Cancel your MMr order from them and tell them why. They'll take your return back.