The center rollover switch always trips the 500 point relay. However it will not score 500 unless the RO relay in the trip bank is already tripped. Then it scores 200.
Check the center rollover switch to see if when closed it trips the 500 point relay. If the 500 point relay does not trip it will not score at all.
Open the game up and hit the rollover switch and see if the 500 trips. If not it's a switch problem or the trip coil on the 500 point relay is not energizing. It could be that it is tripping but the switch in the 500 point relay is not quite making