Chicago, IL
Jack and his team are amazing! They have such a great mind set and attitude. This is the stuff that builds customer respect and loyalty.
(Topic ID: 71098)
Linked Games
Wizard of Oz
Jersey Jack, 2013
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Quoted from nichipax:Impressive! They have me as a client for many years to come.
Agreed! I have both a WOZ ECLE and TH LE on order.
Quoted from ChadH:How do pinball manufacturers handle this situation if the non-technical customer is not a quick drive away and instead is in some low population small town in the middle of nowhere?
Loyd will often call the customer and walk them through the repair step by step.
Quoted from SilverBallz:What about when jjp sells 1000 WOZ reds to clueless wizard of oz collectors?
Phone assistance only goes so far.
Maybe they will handle it like Stern did when they sold to AC/DC fan clubs.
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