(Topic ID: 286955)

Doctor Who occasionally launching 2 balls into shooter lane

By drsfmd

3 years ago


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  • 46 posts
  • 12 Pinsiders participating
  • Latest reply 43 days ago by gcp
  • Topic is favorited by 1 Pinsider

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#1 3 years ago

I have an intermittent, but persistent problem in my Doctor Who that has me scratching my head...

Once every few games, 2 balls will be launched into the shooter lane. It never happens at the start of a new ball. It usually happens after locking the first ball into the Tardis, but sometimes upon ball save as well.

I have replaced the switches in the ball trough, in the shooter lane, and the launch button, to no avail. The switches (even the old ones that were replaced) test perfectly in the switch test, 100% of the time.

Any ideas for things to look at? I’m stumped!

#2 3 years ago

At first I’d say check diode on shooter lane switch but sounds like you changed all that.

Check for magnetized balls or trough with divots not allowing balls to feed properly

#3 3 years ago
Quoted from PNBLWZD:

At first I’d say check diode on shooter lane switch but sounds like you changed all that.
Check for magnetized balls or trough with divots not allowing balls to feed properly

New diode when the switch was installed. Balls were changed recently and are not magnetized. The trough has a cliffy installed, but the problem existed before (and after) the installation of the cliffy.

#4 3 years ago

Bump. Anybody have other ideas?

#5 3 years ago

Does it kick the first ball out before the 2nd is put in the launcher or does it stack them?

#6 3 years ago

I have never owned a Dr. Who. I worked on a 1993 Indiana Jones and I eneded up having to pull out the two opto boards in the ball return lane and replace several Of the diodes that both sent and received.

The divisors in the trough are also symptomatic of this.

Only other time I saw something like this was when a game had too many balls in it.

#7 3 years ago
Quoted from alexanr1:

I have never owned a Dr. Who. I worked on a 1993 Indiana Jones and I eneded up having to pull out the two opto boards in the ball return lane and replace several Of the diodes that both sent and received as part of the trough design.

The divots in the trough are also symptomatic of this.

Only other time I saw something like this was when a game had too many balls in it.

#8 3 years ago

There are no divots or optos on this era of trough so it's not any of that stuff.

It's almost surely the trough switches themselves, or possibly the lock switches in the moving playfield (does the game think you have a lock?).

It's also possible it's a "mechanical" issue, in that maybe there's something in the wood / trough area that's causing the balls to sit funny on the switches. A good way to figure out if it's this kind of problem...does it only happen when two balls are in the trough? Like, you just locked a ball and now two get kicked out? If so it's probably this.

Perhaps take off the apron and carefully watch how it's operating when balls move around in there.

Beyond that I'd carefully check the MPU board for acid damage.

#9 3 years ago
Quoted from CrazyLevi:

There are no divots or optos on this era of trough so it's not any of that stuff.
It's almost surely the trough switches themselves, or possibly the lock switches in the moving playfield (does the game think you have a lock?). It's also possible it's a "mechanical" issue, in that maybe there's something in the wood / trough area that's causing the balls to sit funny. Perhaps take off the apron and carefully watch how it's operating when balls move around in there.
Beyond that I'd carefully check the MPU board for acid damage.

I would double down on these sentiments. My feeling is that it's a switch.

#10 3 years ago
Quoted from bbaker2824:

Does it kick the first ball out before the 2nd is put in the launcher or does it stack them?

One gets kicked out, auto launches, and the second ball is kicked into the shooter lane before the first ball has come to rest on the VUK.

Quoted from alexanr1:

Only other time I saw something like this was when a game had too many balls in it.

3 balls installed, which is correct.

Quoted from CrazyLevi:

There are no divots or optos on this era of trough so it's not any of that stuff.
It's almost surely the trough switches themselves, or possibly the lock switches in the moving playfield (does the game think you have a lock?).

Like I said the switches in the trough, shooter lane, and the launch button are all new-- replaced in an effort to resolve this problem.

Quoted from CrazyLevi:

It's also possible it's a "mechanical" issue, in that maybe there's something in the wood / trough area that's causing the balls to sit funny on the switches. A good way to figure out if it's this kind of problem...does it only happen when two balls are in the trough? Like, you just locked a ball and now two get kicked out? If so it's probably this.

I've spent a lot of time tinkering with those switches, but I'll pull the apron again, and tinker more.

Quoted from CrazyLevi:

Perhaps take off the apron and carefully watch how it's operating when balls move around in there.
Beyond that I'd carefully check the MPU board for acid damage.

MPU is good. No acid damage at all, NVRAM installed by Aardvark about 18 months ago.

#11 3 years ago

They are all on the same column in the switch matrix. I haven't had any problems with the coin door switch or the slam tilt switch, but I should probably take a closer look at J206-2.

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#12 3 years ago
Quoted from drsfmd:

They are all on the same column in the switch matrix. I haven't had any problems with the coin door switch or the slam tilt switch, but I should probably take a closer look at J206-2.
[quoted image]

Break the opto beam(VUK) as soon as you launch the ball and see if another ball if released in the outlane. Eliminate any opto issues

are you sure you are seeing the trough switch closing in switch test? Have you buzzed it with a meter?

May have to repin the connector .

#13 3 years ago
Quoted from eyeamred2u:

Break the opto beam(VUK) as soon as you launch the ball and see if another ball if released in the outlane. Eliminate any opto issues
are you sure you are seeing the trough switch closing in switch test? Have you buzzed it with a meter?
May have to repin the connector .

The trough switches are mechanical, not optos. Yes, the trough switches open and close as appropriate during switch tests with a ball. I am not able to find any errors during repeated switch tests.

#14 3 years ago

For some reason, I can't edit the post... I'll check the VUK opto. I haven't tested that one yet.

#15 3 years ago
Quoted from drsfmd:

The trough switches are mechanical, not optos. Yes, the trough switches open and close as appropriate during switch tests with a ball. I am not able to find any errors during repeated switch tests.

Yes, the troughs are mechanical and are very sensitive and if adjustments are made with PF up in the air, sometimes the game will react differently when PF is in lower position.

#16 3 years ago

You indicate it happens after you lock a ball.

So pay VERY close attention to what happens (with apron off) when you do this.

I can almost guarantee that with 2 balls in trough something weird is happening that isn't happening when you have three balls in there. Could be because of the position of the switches or wear in the wood path from the troughs to the shooter lane. I know you replaced switches etc but this is very sensitive stuff if something is just a little off this could happen. Could even have something to do with the positioning of the lever that kicks the ball into shooter lane.

#17 3 years ago

I took a close look with the apron off, and played about 10 games without the problem occurring. First game with the apron back on, it happened again.Arrrggghhh!!!

#18 3 years ago
Quoted from drsfmd:

I took a close look with the apron off, and played about 10 games without the problem occurring. First game with the apron back on, it happened again.Arrrggghhh!!!

Yeah that sucks but look at it this way - maybe it has something to do with the apron!

You can't discount ANYTHING when it comes to annoying shit like this.

#19 3 years ago
Quoted from CrazyLevi:

Yeah that sucks but look at it this way - maybe it has something to do with the apron!
You can't discount ANYTHING when it comes to annoying shit like this.

Hmmm... I’m not sure what it could possibly be on the apron, but I’ll tinker some more tonight.

#20 3 years ago

Oh, and for the record, the drain switch, the three trough switches, the two shooter lane switches and the telephone onto all checked out just fine.

#21 3 years ago

I know you checked it but it sure sounds like a problem with the trough switch for ball 1 or 2.
My theory.. it happens when a ball is locked. 2 balls in trough. 1 kicks out. The machine isn't seeing a ball missing so kicks out another. Perhaps the switch for ball 1 isn't registering if another ball isn't pushing it???

#22 3 years ago
Quoted from bbaker2824:

I know you checked it but it sure sounds like a problem with the trough switch for ball 1 or 2.
My theory.. it happens when a ball is locked. 2 balls in trough. 1 kicks out. The machine isn't seeing a ball missing so kicks out another. Perhaps the switch for ball 1 isn't registering if another ball isn't pushing it???

It’s a good theory, but I tested the trough with a single ball, and it registered every time. I *could* move the Cliffy a bit and see if it helps any, but the problem existed before the Cliffy was installed.

#23 3 years ago
Quoted from drsfmd:

I took a close look with the apron off, and played about 10 games without the problem occurring. First game with the apron back on, it happened again.Arrrggghhh!!!

Take a pic of the apron, lets see how the metal rod is mounted, maybe the ball is making contact as it ejects into the outlane.

#24 3 years ago
Quoted from eyeamred2u:

Take a pic of the apron, lets see how the metal rod is mounted, maybe the ball is making contact as it ejects into the outlane.

I don’t understand- you want a photo of the apron installed, looking into the eject hole?

#25 3 years ago
Quoted from drsfmd:

I don’t understand- you want a photo of the apron installed, looking into the eject hole?

The only thing that could be interfering with the ball is the metal rod attached to the apron. If it mounted too high/low, it may be impeding the ball. Otherwise, there is nothing on the apron that would cause your issue, that I can think of.

#26 3 years ago

Sounds like a mechanical issue not an electrical issue especially when it doesn’t happen with the apron off

#27 3 years ago

I think this is the photo you’re asking for...

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#28 3 years ago

Play for an hour or so with the apron off, if everything works OK then play with apron on. If problem happens again then you know it has something physical to do with the apron and can focus on that.

#29 3 years ago
Quoted from drsfmd:

I think this is the photo you’re asking for...
[quoted image]

I think I know what is happening. When you put your apron back on, the ball is hitting the ball guide. See my pic. Bend that ball guide towards the coin door and see if that helps.

outlane (resized).jpgoutlane (resized).jpg
#30 3 years ago

I'll give that a try after work and report back.

But the apron isn't part of that equation, so I'm not sure why the problem goes away when the apron isn't in place.

#31 3 years ago

Bent the ball guide as suggested-- no change.

#32 3 years ago

I would take the apron off and keep messing around with it.

Quoted from no-extra-balls:

Play for an hour or so with the apron off, if everything works OK then play with apron on. If problem happens again then you know it has something physical to do with the apron and can focus on that.

Yep this is what I'm thinking too.

#33 3 years ago
Quoted from drsfmd:

Bent the ball guide as suggested-- no change.

It looks like when you put the apron back on, the small bracket is interfering with that ball guide from my perspective and when u remove the apron, the problem stops.

Take a video: one with apron on and one without

#34 3 years ago

So Aphex and I tinkered around with it again tonight, and I think we *might* have figured it out. The ball guide that sits horizontally above the outhole had a gap that was significantly smaller than the other WPC games in my collection. We bent that, and played a handful of games without the double launch happening... so we may have stumbled into the solution.

#35 3 years ago

...and... it just did it to both of us in a two player game.

*sigh*

#36 3 years ago
Quoted from eyeamred2u:

Take a video: one with apron on and one without

This^^^^^
Or take the apron off and play until it happens again or until you're convinced the apron might have something to do with it.

1 year later
#37 1 year ago

I know this is an older post although I would like to know if this was resolved as I am seeing the same issue on a Dr Who machine.

1 week later
#38 1 year ago
Quoted from martymart:

I know this is an older post although I would like to know if this was resolved as I am seeing the same issue on a Dr Who machine.

Nope. It doesn't happen often, but maybe once every 10 games it will randomly happen.

#39 1 year ago
Quoted from drsfmd:

Nope. It doesn't happen often, but maybe once every 10 games it will randomly happen.

Have you checked for broken/loose wire at J206-2 on the MPU?

Bad solder connections on the outhole switch itself or wrong gap.

Perhaps the outhole switch is just failing and is sticking closed for too long and releasing a 2nd ball bcuz it doesn't close fast enough. What have you tried to remedy the situation?

#40 1 year ago

Agree with Eye that it is probably a switch in the ball trough or in the shooter lane. Those wires that stick up through the PF can get stuck in the down (closed position or UP by being too close the wood they protrude through. The pivot point on those switch wires also crack with age/use. Because it is occasional, I would bet it is not a broken switch but a sticking switch.

Several things happen in sequence, and it is quite complicated. There are the 4 switches in the ball trough. The first one with the wide blade and hook on the end, detects that a ball has drained. The next 3 detect how many balls are in the trough at any moment in the game. The switch in the shooter lane tells the brain that a ball was launched. If that switch is stuck down, it will try to launch another ball.

#41 1 year ago
Quoted from eyeamred2u:

Have you checked for broken/loose wire at J206-2 on the MPU?
Bad solder connections on the outhole switch itself or wrong gap.
Perhaps the outhole switch is just failing and is sticking closed for too long and releasing a 2nd ball bcuz it doesn't close fast enough. What have you tried to remedy the situation?

I swapped the outhole switches for new ones.

I don't remember if I checked J206-2 or not, but I will (the other poster zombied an almost 2 year old thread of mine). I'll report back.

1 year later
#42 50 days ago

Hah. I randomly read this thread the other night, and now my Doctor Who is doing the same thing! The thread must be cursed.

I haven't spent any time trying to figure it out yet (other than everything looks fine in switch tests, etc).

Other possible clues I'll add to the discussion that's already here: In my machine, I've noticed that the launch button might be a little 'sticky' - staying closed after launching the ball, intermittently. Additionally, the shooter solenoid seems to be behaving weirdly and leaves the plunger in the extended position. It seems to do it every time in the solenoid test, while it usually behaves properly in-game.

#43 50 days ago
Quoted from gcp:

Hah. I randomly read this thread the other night, and now my Doctor Who is doing the same thing! The thread must be cursed.
I haven't spent any time trying to figure it out yet (other than everything looks fine in switch tests, etc).
Other possible clues I'll add to the discussion that's already here: In my machine, I've noticed that the launch button might be a little 'sticky' - staying closed after launching the ball, intermittently. Additionally, the shooter solenoid seems to be behaving weirdly and leaves the plunger in the extended position. It seems to do it every time in the solenoid test, while it usually behaves properly in-game.

Your shooter rod issue is either a spring, liner or both issue.

Launch button also might be a spring issue or someone spilled a drink in there. Launch buttons are cheap and easy to replace.

The random shoot 2 balls issue happens even on new games. Some say it is because of magnetized balls and some say it is a bad trough switch. I have new balls, and new switches. It still happens occasionally.

#44 50 days ago
Quoted from Tophervette:

Your shooter rod issue is either a spring, liner or both issue.

The spring was my first thought, but it looks fine. Haven't inspected the coil sleeve yet but will take a look. With power off, the plunger moves freely and the spring pushes it back to the normal resting position effortlessly.

Quoted from Tophervette:

Launch button also might be a spring issue or someone spilled a drink in there. Launch buttons are cheap and easy to replace.

Yep, annoying when those microswitches fail. Easy to swap out though and see if it fixes anything.

Quoted from Tophervette:

The random shoot 2 balls issue happens even on new games. Some say it is because of magnetized balls and some say it is a bad trough switch. I have new balls, and new switches. It still happens occasionally.

Interesting. I hadn't heard of issues like that. And don't recall ever having a problem in my first several years of ownership. (I bought the DW probably ~12 years ago, but it's been essentially powered off for the last ~8). I've certainly seen weird, schizo behavior in games like STTNG when the ball trough optos get flaky - so I'll be scrutinizing the ball trough switches for sure. But so far they seem fine...

#45 44 days ago

I had the same probkem with my Terminator 2. Same trough system. The problem was not any switch but the mechanism that kick the ball in the shooter lane. Sometimes it was sticking up too high and was blocking the next ball to activate the first switch. Plus I had some wear in the ball trough so the balls were stopping in some divots. In the end the problem was mechanical and not electrical.

#46 43 days ago

Interesting - thanks for the reply! Mine hasn't misbehaved in a week now; when it starts happening again I'll take a closer look at the eject mechanism. I didn't have any reason to suspect any issues there.

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