Quoted from Parkshow30:We cancelled our Annual Passes this weekend. What a mess. They can’t tell you how much you’ll get back or if you bought from Sams Club how you’ll even get it back. The CM I talked to on the phone guessed a check but doesn’t know.
Why they wouldn’t give an option to pause Annual Passes is beyond me. We would have done that as would a lot of people I know of on the DisBoards.
They owe us a little over $2k for the passes by my calculations and they lost out on hotel accommodations from us for 23 days at Caribbean Beach and Animal Kingdom lodge as well as tons of dinner reservations and merchandise that we would have bought for ourselves and our two young girls. We are just one family so I have to believe they are hurting real bad.
Our family will likely opt for refunds on our Disneyland passes, but we can't do that until they reopen or at least announce the options. After more than 4 months, I'm starting to wonder if they're not holding back refunds because they can't afford it.