Quoted from marksf123:
I went to Hollywood studios on Jan 18th and it seems very crowed to me now. I have a annual pass and went with my brother. My brother had a stroke (handicapped) but still walks the park but usually by 4pm or 5pm he is tired and ready to leave (which is fine by me). We got there a little after 9 am and most rides already were over 1hr wait. I think ROR was at 180 mins for most of the day. We walked to Mickey's RR and it said 65 mins so we decided to wait for that ride. It broke down while we were in line and after over an hour waiting we decided to leave (we didn't move very far).
At this point, I decided maybe we should try to buy the genie and give that a try. I bought the genie tickets through the app at maybe around 10:30 AM and it said that tower of terror was the 1st ride available at 12:10. So we booked that and saw that the ride with the shortest standby wait was Star Tours with around 45 mins. We went over there did that ride and then went to lunch.
After lunch we went over to Tower of Terror for our Genie pass and it was also broke down. We hung around for a while and it came back online and we did the ride with basically no wait with the Genie. Of note, at one time at least 3 rides were broken down at the same time (Mickey's, TOT & Slinky)
After that I tried to book my next Genie ride but there was nothing available till after 6pm and we would be gone by then. So we headed back to Mickey's RR and I tried to buy the pass to skip the line. Of course at that point the next available time slot was 7pm. We just waited in line at that point and after that ride we just decided to head back home as everything else was over an hour again and ROR was still 180 mins.
We ended up just doing the 3 rides. Now consider we went to Hollywood studios right before they put in the genie system and we did every ride in the park (except Slinky and the spinning ride in toy story) also did ROR (with the virtual cue) and the lightsaber build and was out of the park by 5pm.
What I have noticed is that they let so many people that use the Genie or the pay per ride than the standby line that it is so annoying and frustrating. I find it to be a terrible system.
At least I understand how the Genie works now and you have to buy it early and book your first ride at 7am.
We must have been following each other that day LOL same deal here. We tried to get on ROTR at rope drop but no it was temporary closed from the start! Got on Smugglers Run instead. Managed to got on ROTR just before closing, day was almost a bust. As I write this the app says ROTR temporary closed. They have some bugs to work out on this attraction!