Quoted from Jake:
Sorry guys, I got to get on the soap box real quick with a brief summary of the McDonald's coffee lady....the cup was dropped in her lap as she took it in the drive through.
If you're going to correct other people's posts, at least get it right:
She was a passenger in the car, driven be her grandson.
McDonalds didnt "drop it in her lap"!
She was holding the coffee (presumable handed to her by her grandson) and he pulled the car forward and stopped. The woman balanced the coffee cup between her legs and pulled off the lid so she could add cream/sugar. In doing so - SHE spilt the coffee all over herself. Since she was wearing sweatpants, it soaked in and sat there against her skin for a period of time.
McDonalds perhaps DID screw up strategically in not accepting the first offer of $20K to settle the case.
Was it frivolous? I think so- but who cares.
Obviously the warning of "hot" was insufficient. They probably should have written "Hey lady, if you're wearing sweatpants, dont try to squeeze this $0.02 Styrofoam cup between your legs and perform complex actions, it might spill" on the cup.