Why would anyone pay to replace an already correctly functioning part. There's nothing wrong with it bouncing up the ramp occasionally. The bounce out is rare, and there is a fix for it.

Never really had much of an issue with mine.

Def never seen issue #2

Out of hundreds of plays I think mine has done it twice and they where laser shots.

Never had any problems with mine either.

Hmmm - this has never happened on my game, not even once (as far as I remember).

Never had either of these problems.

Neither apply to my game it's fine.

I have only had it bounce off the habitrail once. It has also caught mild airballs from hard shots off the Quantum robot. Those balls tend to spin unpredictably, and if they catch the wireform they instead go safely to left flipper. They may occasionally cause a drain. But they also might save one. Much like the trolls of MM, which I think actually save more drains than they cause when they're in play.

#1 has happened to me few times. Usually when I'm having a great game. I'd consider something depending on price.

What about the phone scoop shooting the ball into the wireform? That stinks. Happens on the one near me every time. What’s the fix for that?

Mine often bounces back up the ramp 50-70mm and slowly dribbles back down. I would say around 30%-40% of fast shots do it.

Had similar issues as well. Not super common but mine was setup a over 7deg so didn't think much I to looking into a fix.

My Hobbit had some crazy issues with right ramp spin outs.
I think they just need to copy the end style of how stern does it in their next game as I've never had issues with the end of a Stern wire form

Turn the scoop (vuk) power down or check the angle of then curve at the scoop exit.

We turned down the scoop kickout strength from 20 to 17. No problems after that minor change.

I don't see the poll, did you take it down?
I've had it jump out a couple of times. Well, actually, my wife has, so that doesn't bother me at all ! (I have reached out to JJP to get the guard.) As far as it rolling up the ramp a bit, that happens much more often; however, it doesn't bother me. Bottom line, while I might spend a couple of bucks for an improved wireform, I am confident that what I would be willing to spend is less than what it would cost.

Bouncing back up the ramp isn't a problem, you may find it an annoyance, but it's not a problem. Falling of the ramp is a problem (the few times it happens) and they have a fix for it already.

If the ball goes up the ramp, then winds up in the in lane where it's supposed to be it's working. Your annoyance isn't relevant. There is no reason for JJP to replace functioning parts for anyone just because they are annoyed with it. If it was failing that's a different story. It is not failing. These are mechanical items, if your want everything to be the same every time play virtual pinball. Variance and inconsistency, with working items, is part of pinball.

I agree that it is very annoying. If you could shoot a slow mo of how the right ramp delivers the ball it would really emphasize the difference.

That parts in the game were completely acceptable. You hacked the ramp to make it function rather than fixing it right. But no new parts were needed.

This. It's one of those variable things that make real pinball worth seeking out to play. If DI ever got digitized into Pinball Arcade, unless they revamped the physics engine, this would never happen because there is never sidespin. Everything rebounds off everything rolling straight ahead to its destination.

The habitrail over the center PF looks great as is. More wires might help keep a ball on it 100 percent of the time, but would clutter up the visuals to fix an occasional oddity. There is so much better to see on this board than a jungle of wireform. It's the same two-wire rail that leads to the whirlpool in CFTBL, and it's fine on that table because by the time it gets there, it's rolled along a long ramp and any sidespin has straightened out. The ball can have sidespin by the time coming straight off a flipper into the right ramp in DI, especially if anything altered its course there. Just be prepared.

I am constantly having both of these issues with my machine. I used the iphone app to level the game side to side with a 6.5 degree pitch. I then bought a digital level just to make sure. I have tried all of the tricks that I have read others posting about, but continue to have both issues. I agree with Snaroff that both #1 and #2 are problems not just annoying. I have played other DI's and watched videos of other DI's where the ball instantly drops at the outlet. Hopefully there is a resolution.

Yes, I would like a better solution than the plastic guard.

I’ve (fortunately) never had this problem on mine. But I see how efficient the AS habbitrail exit is. Learning to deal with this type of issue when designing the part comes from building many thousands of pins I guess.
I voted that it doesn’t happen to me, but I want to qualify the “Don’t care” part of my vote: I do care and I’m sure that JJP will find a way to make it right. The plastic addition looks OK as a solution but I wonder how long it would last. A whole new habbitrail is a very expensive thing to produce/buy. A good compromise solution might be to create a small metal add-on piece of habbitrail that could be attached in place of the plastic remedy that JJP is offering. In my mind it would uphold the quality look and feel of JJP’s masterpiece game.
BTW: Trippy video Snaroff! Love the sound effects!

Doesn't affect gameplay imo. I don't really think it matters that much.

Drilling a new hole in the ramp and forcing it into another position is a hack regardless if Pat or Steven Hawking suggested it. They didn't change the ramp design in just your game it's the same as the rest that that quirk fine. You found a way to mask, rather than fix, the real issue. The only think you proved was you'd rather hack your game than fix it right. I feel sorry for whoever gets your game later.

Received my replacement ramp from JJP today. Just waiting for my updated phone Cliffy to arrive, and then find a day when I have some time, and I'll test it out and report back.

You made your point. Move on.

It shows 17% of the respondents no one knows if they are owners) are whiny, 29% will take anything free (these would generally never get installed), and 53% just play the game. None of these can be configured to own the game even. It also shows that less than 10% of game owners bothered to reply at all.

No, who the f are you to tell me what to do?

These polls are interesting and can be fun to look at but one should not draw any conclusions from them as they aren't even close to being statistically significant for a variety of reasons. (By the way, I'll always take free stuff for my games )

I would be irritated by that, and I would be looking for a solution. Smooth shooting games deserve smooth functioning ramp exits. Marvin seems to be in "defender" mode, and refuses to see anything outside of this lens.

someone who is speaking for everyone who sees how annoying and close-minded you are.

If the OP feels he has an issue, who are you to tell him he doesn't? He spent a lot of money on this game and he's entitled to have an option on how it should play. you are also entitled to your opinion and you shared it (numerous times) so move on! no one wants to read your nonsense anymore.

My game is dialed and doesn't do these things. Maybe 1 in 100 shots will bounce back at the inlane and I find THAT annoying, never had the problem at the diverter. I'm w/ snaroff, this would annoy me and I would be obsessed with finding a way to get my Dialed In!, dialed in.
Good luck, JJP has been pretty awesome w/ some issues I had so hopefully you get these resolved.

I'll move on when you do, when you find something you don't like and stop calling it a design flaw that need to be fixed.

Not a defender at all. They need to finish the animations that they have said should be in the game. They should correct the production flaw (not design) of the trap door assembly. They need to install the wiring for crazy Bob sign correctly, and probably shift it but that's aesthetic s. Thing like this are easy fixes, but shouldn't get off the production floor in bunches as they have been. the game design is excellent. They do need a few adjustments in production though.
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He can be unhappy with it all he wants, that still does not make it a bad design that needs to be re-engineered and exchanged. I'm tired oh his whining and closed mindedness so he should just move in. Isn't this a discussion forum? It don't work that way.

And it would be nice if we got the hard copy of the owner's manual that they promised as well.