I think I read somewhere, that If you don't remove the mylar,that's covering the magnets,the mylar will start to bubble up. I'll see if I can find the post, where I read this .This could be my first pinball machine,and I'm trying to read up on all of the possible problems,I'll have to fix, if I do decide on this game.

Here you go,this should answer your question. https://pinside.com/pinball/forum/topic/dialed-in-owners-and-fans-club/page/17#post-4019583

I have a question,how much would a new phone cost you,once your warranty expires?
Thanks in advance

I haven't bought a machine yet,so I'm not familiar with how the warranty's work. So let's just say I no longer have any warranty coverage, and my phone dies on me,what can I expect to pay for a replacement.

Thanks. That's not so bad,I was afraid it would cost as much as an iPhone 10
I'm trying to decide on which pinball machine to buy for my first machine. So far,DI is the front runner.
I've read over 50 pages of this thread, and I'll make my decision,once I'm finished.

Any recommendations on which headphones to get for Dialed In LE ? I can't remember the last time I used headphones.

Could you please tell me what size the Jack is on your headphones?
Thanks in advance

Ordering my Dialed In Le tomorrow.From what I've read in previous post,I should avoid the playing field protection,correct? Or has this changed?
Thanks in advance
Ralph

Thank you,I just sent Cliff my information,so that I could order the cliffys,that aren't installed at the factory.He said he's swamped with orders,so It'll be awhile before I get my order.

I'm guessing that a Nib game doesn't come with a waxed playing field. But that's okay because I'm ready.

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I just joined the club,and I'll have my Dialed In LE,June 1st. Do I have to learn a special handshake or anything like that? I'm really hoping that I don't have to go through any kind hazing, because I have a low tolerance to pain,Lol.
While I'm waiting for my Pinball Machine,is there anything I should pick up,before it arrives? I bought wax,surge protector,memory stick,DMM,and a vacuum attachment kit.
Thanks in advance
Ralph

I'm picking my machine up at JJP.I hope they are okay with customers inspecting the game before loading ? I would think,they'd encourage it. I planned on opening the top,and looking inside,before I loaded it into my buddies SUV. I'll have to ask the girl I ordered my game from next Thursday.She asked me to call her the day before, to confirm my pickup.
Thanks for the help.

Thanks you.

You're correct,and she is a very nice person to deal with.

I'll look into the tour, but I might have to pick it up on a Thursday,instead of Friday,so that I'll have plenty of time. JJP starts their summer hours,so they'll be closing at 12 noon on Fridays. I'd love to take the tour,but I wonder how my buddy who's helping me pick up the machine will feel about that.

Has anyone added plastic protectors to their game? I don't recall seeing them mentioned in this thread.
Thanks in advance

I'm thinking about getting Plastic Protectors for my machine. I'm not sure which brand I should get.I did email Pinbits to see if they plan on making them,but I haven't heard back from them.

Thank you,I'm going to order a set.

Could somebody with a DI do me a favor? I'd like to know what the measurement is, from the bottom of the cabinet near the back legs to the floor. This way, I could set up my adjustable sawhorse,and use it to hold up the back end of my DI,while I attach the rear legs.
Thanks in advance

Thank you.

It's official,I'm now a member I picked up my game today, and Papapin gave me a hand setting it up.

IMG_20180531_172756778 (1) (resized).jpg

Congratulations !

I picked up my Nib Dialed In last Thursday,and this is how the trap door is set up now,using the adjustment tab.

Design flaw,or cheap steel is being used?

Once you remove the mylar,you should clean the sticky glue that's left on the magnet with some alcohol.

That's one of the reasons stopping me from getting a set. The other reason is,if my game hit me with any more light from the mirror blades,I think I would pass out,during some stages in the game.

I waxed my playing field two days ago,and I checked the balls yesterday,and they look fine,as far as having no pitting or chips.My game has about 400 plays on it,but very short plays,I might add, I'm not very good,but I'm still having a lot of fun! I just received some balls from The Pinball Wizard,and I'll replace the ones in my game when I see any problems arise.
One more thing,I order some flipper springs from the them,are these okay for my Dialed In ? http://www.thepinballwizard.net/index.php?p=product&id=384 . They weren't expensive,and if they're not the right ones,it's no big deal.I figured since I had to order balls,I might as well prepare for a busted spring sometime down the road. Sorry for the beginners question .

Thanks,maybe I'll buy a machine that these will fit in.That way,the $2.25 I spent on them won't go to waste.

Congratulations on your new Pinball Machine. Is that a WOZ next to your Dialed In ?

While were on the subject of QED guy,what do his initials stand for ? Quantum Electric Dude?

Looks like our games are twins,my game was born on 04/26/18 too.

I was kinda surprised that my bubble level was dead on I checked it with a digital level.

Maybe we can start our own club.

What did JJP have to say about your problem?

I'd get Dialed In,only if you like it.I almost bought a WOZ machine, because my wife said it looked pretty,when I showed her a Youtube video of the game. I thought it would be nice to get a game we both could play together.
I only played a couple of games on a WOZ,that had a screwed up weak left flipper.It was so bad,that I couldn't tell if I liked the game or not.
I ended up buying a DI, because I really liked playing the game,and after a week of owning DI,my wife says,"Pinballs not my thing".Well at least she gave it a shot.Plus playing Pinball, also aggravated her left wrist,which she's been having trouble with.

Lesson learned,I'm glad I didn't gamble and buy a machine,hoping that my wife would play pinball with me.

While playing my game tonight,the ball want into the trap door,and then in dropped into the cabinet.This happened two times tonight.
The diagnosis,said the trap door was okay,but when I hit the test to open the door,it did not respond.
Does anyone have any idea of what the problem could be?
I played a couple of more games,and everything worked okay,but I still think there's a problem with the trap door.
Thanks in advance .

I located the bracket,but I don't feel any kind of play in it.
Thanks for the tip on the interlock switch

IMG_20180717_005317422 (1) (resized).jpg

Okay,so right where my finger is pointing,is where I grab it and bend it forward?
Thanks in advance

The hole that the ball is dropping through,is right below my sharpie pointer.The tab I'm pointing at,looks like if I bend it out a little,it would stop the ball from fitting into the hole,and stop the ball from falling into the cabinet.
Is this what your telling me to bend?
It also looks like, if the bracket was unscrewed from the bottom of the PF, and dropped a quarter of an inch,it would close the hole,preventing the ball from dropping through.I'm not sure it this would affect the arm,that opens and closes the trap door.
I'd just like to make sure I have the right solution,before I attempt any repair.
IMG_20180717_105449669 (resized).jpg

Do you have any problems,with the Pinblades,being too close to the PF,when you raise the playing field up? I really like the looks of the Pinblades,but I was afraid,I'd scratch them up, since I'm clumsy like that.

It's gonna look really sweet, when you put your new topper on it.

Just noticed on my moving target (QED guy),that the left Led is not working. I don't know how long it's been out,and I only noticed it was out,when my buddy was playing the game.Normally,I don't have time to look that close,while I'm playing.
I checked the connections,and the wires look okay.
Any idea what could be wrong?
Thanks in advance
Ralph

Thanks,I'll check when I get home from playing golf.

I'm having issues with my trap door closing when it should.I did grease the recommended parts,but I'm still having problems with the door closing.When I run a test on the device,it opens and closes like it should,but during the game,it stays open.
It also stays open at the end of the game,and is open at the start of a new game.
Not really sure if I should adjust any screws,since the door works,in the test mode?
Does anyone have any suggestions for fixing this problem?
Thanks in advance
Ralph
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Update on the trap door. After I greased the trap door,and moved the parts around a bit,the door worked a little better,but it was still hanging up.
The thing that did the trick,was playing about twenty games,on the newly greased trap door.
Now it's opening and closing like a champ! Every once in awhile,it stays open,into the next game.It's not enough to bother me,and now the game is playing much better.
I'd like to thank Lloyd,for taking the time to call me,and helping me out.
I love you man

I wipe them down with Nexus 1,and the black comes right off for me.Please send me the rubbers you just removed,I'll pay the shipping.

Could you tell me what numbers I should see when testing the ohms on the led? I did switch the connectors around,left onto the right,right onto the left.When I did this, now the left LED worked,but the right one was dead,so maybe it's a broken wire somewhere down the line. I also replaced the LED,and the small wire harness,that JJP sent me,that hooks into the top of QED guy.I'm guessing that the wire,below this new harness, inside of QED guys legs,or under the PF,could be broken.
I even checked under the PF for a lose connection,but I didn't see any problem.I'm not about to start taking apart the QED guy, to see if there's a cut in the wire,that runs through him.Since this causes no problems while playing,I'm going to leave well enough alone.
Thanks for the suggestions.

My replacement phone,has more orange in it than my first phone did.I replaced my first phone,because every once in awhile,I had to restart the game,because the screen was blank. Now I'm having this issue with my replacement phone.If it doesn't get any worse,I'm okay with having to restart the game, every once in awhile. As far as orange or red,I don't care,as long as the thing works.
It makes me wonder if the problem is with my machine,and not the phone?

Thanks.

I'm having the same issue,and one of the posters in this thread,said it could be a bad video card.JJP is sending me a new card, to see if that's the problem.If not,it's looks like I'll need a third phone.
For what it's worth ,JJP has been great in their tech support ,and also in sending out replacement parts.

My Auxiliary Graphics Card came today.Any tips on what I should and shouldn't do,while replacing the card?And what's the best way for me to discharge any static electricity I may have in my body,before I touch any computer parts,in the back box.
I haven't had any need to go into the back box so far,since I've owned the game,so I don't even know where the Graphics card is?
Thanks in advance
Ralph

Thanks Lloyd,I was checking out some instructions for installing a graphic card, in a computer,and I came across this.Once the card is installed,
"Now it’s time to take care of the software side of upgrading your graphics card.If your new graphics card is the same brand as your old card , this process is simple. Just go to the manufacturer’s website and download the latest driver package for you operating system".
Do I need to download the driver for this card?
P.S
My daughter used to handle all of my computer problems and fixes,but she want and got married on me.

I have a question about the height of the trap door, when it's open. I haven't measured the height,but just by eye balling it,it looks like it's 3/4 " high when it's open.
Every once in a while,it causes the ball to be deflected back down the ramp.
It looks like there's a way to adjust the height of the trap door,by moving the hardware,to the next set of holes,in the device.
Thanks in advance

Okay Lloyd,I installed the card today,and only time will tell,if that's the problem.Thanks again!

Mine came last week,but I haven't put them on yet.Did feathering the front edge of the protector work for you?

I had the same problem.Stretching the rubber ring only works for a game or two,and then the rubber returns to its original position.I ended up filing the inlane post,and now it's working like it should. After I filed it,I polished it with Mothers Mag/aluminum polish.

Nice!

I think I may have a long wait for mine.My machine is number 1051.

Good idea on checking the height of the trap door.Mine was lifting only 3/4" of an inch,and I think that's what caused mine to break in only two months.The constant pounding on the spring steel,is not a good thing,IMHO.

I wish you didn't have to wave at all.So far my game scratches the tickets off for me and I hope it stays that way.

They do look good,but I think they would be too tight on my machine.
On the bottom left of my play field, there's only a 1/16 inch gap, between the PF edge and the cabinet.
Are they screwed into the cabinet,or did you use tape/ Velcro.
Thanks in advance
Ralph

Looks like I'm ready for phone number three. My second phone,is starting to act up on me.I replaced the video card,but it looks like it's the phone,that needs replacing.
The phone is blacked out at the start of a game,and I have to shut off my game,and turn it back on.
The good news is, it's not very hard to replace.

I had a similar problem,my ball would go into the trap door,and then drop into the cabinet.I bent the small tab,that I'm pointing to in the picture,so the ball would no longer fit through the opening. If I were you,I'd bend the tab,so that the ball wouldn't go so deep into the bracket.
I'll show the before and after pictures,of the tab I'm talking about bending.
HTH
Ralph
IMG_20180717_105449669 (resized).jpgIMG_20180717_134823740 (resized).jpg

Just received my third trap door.I hope this one last longer than one month! I have no idea why these ramps are breaking so often? I wish there was some kind of mod to strengthen the spring steel,that keeps breaking on me.
At the rate I'm going,I'll need eight ramps per year.

I've only reached Chaos in Quantum City a couple of times. I don't even know how I got there. I'm guessing that you need 1,500,000 in points,for it to start?

Thank you.

+1

Same here,but mine was lost in the mail,and now I have to wait until everyone who bought a game gets theirs,before JJP will ship me a second manual. Somebody out there has my manual,that doesn't need one ! I was thinking of calling the Post Office to see if it was given back to the Mail Man,but that's a long shot. Man,I hate the U.S postal system !

Is the connector that your saying to rotate,180 degrees,the connector right above the "Volume control

Is the headphone jack that has to be rotated 180 Deg. directly above the "Volume control Switch"? I'd just like to make sure,before I make this adjustment. It wouldn't hurt my feeling if you point to it with an arrow,

Thank you. Now my headphones are working like they should.

Go to JJP and open up a support form.Then click on DI Manual from the case type options.
Screenshot (10) (resized).png

I hope the new code, makes the Sim card scoop a little bigger.

Good point about getting deeper into the game.At my skill level,I don't get very deep. I did try a couple of games using the carry over a couple of months ago,but then, I want back to the default setting. I couldn't live with the guilt.
I'm gonna give the carry over feature a try for one week,just to see what a good player gets to see,and then I'll go back to the default setting.

That's some good shootin.

JJP sent me one,and it works great! You can fill out a support form ,or just call them.

No and I wish it did,because my Jack Russell jumps out of her skin,everytime she hears it pop.I'm very happy with how it totally eliminated the static,which was driving me crazy.
A couple of weeks ago,the static came back,and I was like WTH! Here the connection came loose,and once I replugged it in,the static was gone.I don't know if the shaker motor cause it to shake loose,but I did change the shaker motor setting to low,just incase.

These are the direction JJP sent me for installing the ground loop isolator.

Installing a noise filter (ground loop isolator) in Dialed In! requires removing the backglass and then unlatching the monitor on both sides and pulling it forward and swinging it out to one side or the other so that you can get to the board case in the top half of the backbox. There is an LED strip affixed to the front metal cover of the box that holds, among other things, the motherboard and soundboard. There is one 2-pin connector to the left side of the box for this LED strip and it is a good idea to unplug this so that you can more easily unscrew and remove the cover and place it off to the side of the machine temporarily. The sound board is the smaller rectangular board directly in the center of the case. There is a pink female jack on the top right corner with a male mic-style cable plugged into it (I will attach a picture to this email). That pink jack is the input for the sound board and the male cable is the sound output from the motherboard. All you have to do is unplug the cable going into the pink jack and plug it into the female jack on the isolator body, then plug the male cable coming from the isolator body into the pink jack. That allows the filter to try to remove any excess static or surface noise from the audio before it reaches the amplifier on the sound board. It's that simple, and the only thing remaining is to find a place to either tie-wrap or double stick tape up the isolator body so that it doesn't interfere with anything like fans, etc. The isolator body is light so weight isn't really an issue but it's best if it isn't left hanging freely. Find a spot to secure it and that's it. See attached picture of the pink sound board jack.

install (resized).png

I've had this happen to me,more than once.

Does the picture of my phone look like it's defective? I replaced it about a month ago,and it's been working great . While playing tonight,the screen started to act up.
I shut the game off,and when I restarted it,the phone was okay.This is the third phone that's been installed on my Dialed In.

IMG_20181029_204210655 (resized).jpg

My theater goes off all the time,I thought that was normal. So it's supposed to show a video ,at all times?
I did replace the video card, and I'm still having issues with my phone.

Thank you.I think I'm going to just call JJP,and see if I can get this phone issue resolved.
Something I saw for the first time yesterday. I was still in a mode,and Mike Banter/? announced, things we're back to nearly normal,but I still had a lot of time left in the mode.

Mine don't work,so I can save a step, and not turn them off.

That's funny! One night my wife thought I was losing my mind,when I said I'd like to ring the QED guy's little neck.

I agree,but one night I was on my last ball, having a good game,and I hit him by accident. SDTM. Sometimes I'm a little hard on the little guy.

Great score,I don't think I could score that high,even if I had the glass off.

I found this on JJP site,hope it helps.

Then hit the Enter Button one more time to start the update. Your screen may go BLACK while the update is being executed and the update should take less than a minute to complete. DO NOT TURN OFF THE GAME WHILE THE UPDATE IS UNDERWAY!

Once the game restarts, validate the version by re-entering the Diagnostics screen and checking the bottom right corner. It should match the version you downloaded.

This might help your problem,it worked great for me. http://store.jerseyjackpinball.com/Parts/Wizard-of-Oz-Parts/Ground-Loop-Isolator.html
I still get a loud pop,when I boot the game up,but I don't think this device is meant to solve that problem.
HTH

Is the final coming out this coming Monday,or are they waiting to see if there's any bugs in the beta download?

I'll be keeping an eye on this question,because my game has the same issue.

Time for a new phone. They're pretty easy to replace.

I don't think anyone knows the answer,and if they do, they're doing a good job of keeping a lid on it.

I replaced the video card,and the phone still blacked out on me. I guess it's possible that the replacement video card was bad.

Check out post # 5225

I think the old school technique(phone call) works best with JJP. Once you talk to Frank or Steve,your parts will ship shortly. Sometimes leaving a message does pay off . I was having problems with my Bob's trap door/ramp,and Lloyd called me back,after hours to help me out.

I've been dealing with this problem ever since I bought my game . I purchased my game in June 2018,and so far, every phone I've replaced,has this issue. I'm now on my forth phone, and it just started to black out,like the others.
I don't understand why they haven't been able to figure out what the problem is

I don't know if it's possible,but I'd like to see the phone information displayed on the main monitor(split screen),when ever the phone blacks out.Now that would be a useful update in my book!

I'm okay with having to reboot my game every once in awhile,but my last phone want black,and never worked again.Now my forth phone is starting to blackout,but it comes back on with a reboot.I'm afraid if I don't replace it,I'll be stuck once my warranty expires.
I'll wait and see if I get the black screen of death again,before I replace this phone.The phone is a part of DI,that I'm really starting to hate.

Nice,can you do me a favor and ask Jack what's the problem with the phones?
Thanks in advance

You're correct,I replaced my graphics card,but the phone still blacks out.

Mine was built in April 2018.

I'm hoping that somebody at JJP can figure out the problem,before my warranty expires this coming June.A friend of mine has a DI,and his phone never blacked out?

You just described the last phone I replaced.My machine was built April 2018 too. I was told by a JJP tech,that's it's a heat issue that's causing the phones to blackout. Maybe they should have aimed the drones propellers at the phone,so that it would cool down the phone? In my case that still wouldn't help me,since my drones are dead.