Hopkins, MN
Quoted from Concretehardt:Can someone bring me up to speed on how to find the adjustment in the menu for the theatre magnet? also
Tests - Devices - Theater. I set mine at -90
LTG : )
(Topic ID: 177016)
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Jersey Jack, 2017
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Quoted from focusmediagroup:I figure this trap door mess out?
On my game I greased the axle it pivots on and the latch where it locks it ( very light ) been fine ever since.
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1 week later
Quoted from delt31:can someone tell me what bubble settle they are using for level?
That can vary from game to game. Those cheap levels are close to useless.
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Quoted from Pinballpal:LTG HELP!!!
If all is good mechanically with the flipper assembly, I'd try swapping the left and right flipper button leaf blade switches and see if problem moves.
LTG : )
Quoted from Pinballpal:Is a lot of these games exhibiting this problem?
Maybe two that I know of. Usually it's loose coil stop screws.
LTG : )
1 week later
Quoted from Rdoyle1978:something tells me you might be able to get Lloyd to put in a good word.. might help..
Sorry. Won't help. I would if it helped.
Quoted from andre060:Seems inappropriate to ask JJP for them before I even have the game.
Call the factory next week. Extension 1, and ask. Explain the situation.
LTG : )
1 week later
Quoted from PtownPin:Has anyone seen this trap door error?
Trap door stuck up ?
Two thoughts come to mind. See the yellow circle pointing out the latch that hooks or releases the trap door ? Avery thin bit of grease on top of the latch. Then the "C" clip above it, is the end of an axle. A little grease or light oil along the top of it where the moving parts are riding the axle. Then work the mech up and down a few times and you should be good to go.
If you need more. Grab the coil bracket part and give it a gentle tug towards the front of the machine.
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Quoted from Grateful_Pin:don’t see anything to plug into it. No stray wire or unconnected connector.
Look around the bottom of the cabinet, probably fell down.
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Quoted from Grateful_Pin:That’s what I assumed possibly but still don’t see it
Stuck in the neck going down from backbox to bottom ? Between head and cabinet, crushed ?
Or open a ticket on it. Maybe it got lost ?
LTG : )
Quoted from aejsm:My trapdoor won't stay up.
Please look at the picture on post 854. Something is wrong with your latch, the part circled.
Easy to look at and figure out. Relay pulls down to release, spring holds up to latch. Maybe the latch part came loose ?
LTG : )
Quoted from romulusx:but what is the best setting for the theatre magnet?
Can vary from game to game. Many like -80 or -90
LTG : )
Quoted from PtownPin:any other suggestions?
A thin film of grease across the top of the latch where you have metal to metal. Grab the coil bracket and give a gentle tug towards the front of the game.
Quoted from PtownPin:How do you know its set correctly?
No set in stone law about it. Set it where YOU like it.
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Quoted from romulusx:My Dialed In says version 1.13 Is this the only version
That is the current one.
This is for a delta update. Not a full install. Instructions are in the JJP manuals which you can download at jerseyjackpinball.com
LTG : )
Quoted from bigd1979:What hex wrench am i missing and what is it for?
Used to lock the head down when up and in position. It goes in a hole in the back. Crank/turn to lock or unlock.
5/16 by about 6 inches. Goes in hole circled in red.
LTG : )
Quoted from flashinstinct:Can someone take a picture of the bubble level
They aren't highly accurate.
Eye ball it, or put an app on your phone.
http://www.pinballnews.com/learn/iphone2/index.html
http://www.pinballnews.com/learn/iphone/index.html
LTG : )
Quoted from flashinstinct:Also note that in the test the switches show green as in ok.
What does 06 Ball Jam show ?
Shooter lane switch stuck down ?
Any switches stuck closed that should be open ?
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Quoted from flashinstinct:BAll 6 jam is hoswing green in the meny.
There's your problem. 06 shouldn't be green. Game thinks a ball is there and kicks.
06 should be the Inactive Opto color.
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Quoted from flashinstinct:How do we fix that?
Open a ticket at jerseyjackpinball.com under Support.
I'm sorry I don't have a better answer, my suspicion is the 06 transmitter or receiver failed.
LTG : )
Quoted from PinMonk:Might just be a broken wire, though. I'd visually inspect and wiggle connectors for that while in switch mode to see if it toggles.
This. Check them all the way to the board in the head. Look for loose wire, wire sticking out of a connector a little. etc.
LTG : )
Quoted from brucipher:I think this update will just be a delta update
It's a full install.
Quoted from flashinstinct:Can someone explain the difference between the delta install and the full?
Deltas are usually smaller and don't require as much. Full installs redo things in the operating system that the deltas can't do.
Instructions for both are on the jerseyjackpinball.com website under Support.
LTG : )
1.50 is a full install.
Viewing update :
"note that the full update sometimes appears on one of the smaller screens (Theater or Phone) instead of the main screen. This is because the displays don't always initialize in the same order.
While it looks pretty weird, the update will complete successfully and the game boots up just fine when power cycled after the update.
--Ted"
On my game it was in the theater and backwards because of the mirror. It worked. Back up your settings and reinstall them after the update.
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Quoted from brucipher:I should just shut up
No, you weren't the only one wondering or trying to do it wrong.
Thank you for helping to inform.
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Quoted from Pinballpal:What are all the things I should do to trouble shoot this thanks in advance.
DI flippers - should be strong. I'd start with the basics. Plungers move freely ? Coil stops on tight ? A tiny bit of up and down play on the flipper so the pawl below the playfield isn't binding on the nylon bushing the flipper shaft rides in, too much play and the plunger doesn't move in a straight line.
Then I'd follow wiring. From flipper to backbox. Any connector along the way, reseat and push in tight.
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Quoted from Cserold:Anybody know of a fix?
Adjustable below the playfield. Loosen bolt, turn threaded thing up or down as needed, retighten bolt.
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Quoted from Damien:Does anyone have a solution for this,
Below the playfield is a rod that goes up and down, hooked to the arm. An offset cam on a motor pushes it up, and releases it back down with the help of a spring around the rod.
There is a threaded part in the rod that looks like a little leg leveler with a nut that rubs on the top of the cam. You can loosen the nut, and turn the leg leveler looking thing up or down, to adjust the diverter as needed.
I'd check that this moves up and down freely, and the leg leveler looking thing hasn't come loose and fallen off. If so, reassemble and find the spring and put it there too.
LTG : )
Quoted from KingPinGames:first thing is to check to see if the optos are plugged in.
Quoted from flashinstinct:Anyone ever get the switch 13 theatre open switch? Seems like the optos failed but not sure.
First thing is check if the optos are still stuck in the wall they are snapped into, on either side of the lane the ball goes through under the theater.
Quoted from mtp78:Just wondered if a permanet fix is posted. Some people say to lube linkage then i saw vid about bending a tab
I suspect this can show up from shipping. A little grease on the shaft above the yellow circle in this picture, work it up and down a few times. and the bracket holding the blue coil in the picture, give it one gentle tug to the right in this picture ( in the game, towards the front of the playfield )
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Quoted from Alamo_Pin:what do I need to do to connect it to the game?
Start game. Hold left flipper button in at the same time hold left flipper button on your screen, until they link.
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Quoted from PinMonk:Do you still need to hold the buttons with the new updated app and 1.50 pin software?
As far as I know, yes. I haven't tried it yet.
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Quoted from Damien:Was writing the 1.50 image to my USB when I got this message to overwrite.
Does this look normal?
Click the Yes
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1 week later
Quoted from chill:Is there an adjustment for the shaker motor's strength /
Yes. Settings - Coils - General. ( extreme at your own risk )
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If those switches aren't stuck closed. Please go to jerseyjackpinball.com and under support open a ticket. Something appears wrong, maybe I/O board.
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Quoted from Bigbossfan:Not sure what you mean by stuck closed. When I went into the switch test, they didn't register.
In Tests - Switches - Matrixed, are they showing closed ? If so, can you pull on them and show a change to open ? Most of those look like leaf blade switches that could need adjusting.
If they are physically closed, they won't register. If they aren't physically closed at each switch, then something bad happened elsewhere.
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Quoted from KingPinGames:metal chassis
Don't they go right to the board in the head on Dialed In ?
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Quoted from Skyemont:So do a full 1.50 install and then 1.52? My dialed in wont even boot now
Go to jerseyjackpinball.com Please read the directions to do a full install of 1.50 and then delta 1.52 . Putting on memory stick and into a game is different for both.
When you do the full install. There are three screens in Dialed In. Backbox, cellphone, and theater. First one to turn on will show the progress. If it's in the theater, it will be small, and inverted. Harder to read when it's finished.
If you did the 1.50 right and bricked the game. Try a fresh download or different memory stick.
LTG : )
Quoted from Pale_Purple:Anyone have a link to a proven USB stick that works with JJP?
I've always used PNY brand. Works great for me. JJP and Stern.
https://www.amazon.com/PNY-Attache-Flash-Drive-P-FD16GATT03-GE/dp/B003SGQQQU/ref=sr_1_10
LTG : )
Quoted from Pale_Purple:JJP mentions in their instructions unetboot and the drive won't even come up in the drop down menu.
You doing a full install ( 1.50 ) ?
Follow the full install instructions. Download unetbootin, open it, use that to put the 1.50 on a memory stick. Turn game off. Plug memory stick into the USB cable by the cash box. Turn game on. Progress may appear on the backbox screen, cellphone screen, or in the theater. In the theater is small, hard to see, and inverted. When done. Turn game off. Remove memory stick. Turn game back on.
http://159.203.76.48/general/install-full/
Then do 1.52 delta update. Read instructions for delta update.
http://159.203.76.48/general/install-delta/
Quoted from Pale_Purple:JJP mentions in their instructions unetboot and the drive won't even come up in the drop down menu.
It's in step 1. of full install. Pick for windows or mac of it's website.
If 1.50 is in your game. Just do the delta 1.52, don't mess with unetbootin.
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Quoted from Pale_Purple:Of course right before updating the left flipper stopped going down completely
Return spring may have broke.
Here is a quick fix : Bend last loop over. Voila a new spring.
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Quoted from PinMonk:Any idea what could be happening?
Something's messed up. Spring catching on something and pulled from that point ruining the spring.
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Quoted from PinMonk:and brittle as if it had a ton of power run through it
Does it ? Put a meter on it and see if you have a weird short somewhere. One probe on spring one probe on ground.
I've never heard of a spring problem like that.
Next time, move a spring from one of your lower flippers up there and put the new spring on the lower, to see if you ran into a bad batch of springs.
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Quoted from Oldgoat:Upper flipper is erratic. I'd say 20% of the time does not work at all. Press the button, nada.
Don't you hate that ? I hate that. I hate when it happens. Here's what you do. Power off. Open the game up and lift the playfield and lean back. See the right flipper button area ? See the leaf blade switches ? See there are two sets. One for lower flipper and one for upper ? The one closest to the flipper button is for the lower. The one farthest from the flipper button is for the upper. The one for the upper. Please clean it, and adjust it so when you push the flipper button in, it closes it. It would like some adjusting to be 100%.
LTG : )
Quoted from Oldgoat:Now if you can figure out my lock down bar issue, I'd be a truly happy camper. I've spent at least 30 minutes adjusting the screws, validated the glass fits in the back channel fully but no success.
Glass off, playfield up and leaned back. Put lockdown bar on. Look in there with a flashlight and see if lever/screws need to go up or down. Adjust and put together and check.
Worst case scenario, loosen lockdown screws holding to cabinet. Adjust receiver and tighten again, or remove lockdown bar receiver, put on lockdown bar, and make new holes and refasten receiver.
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Quoted from Oldgoat:.gotta find those posts in this thread that detail which settings to adjust.
Tests - Devices - Theater Magnet, I have mine set to -90
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Quoted from ngg:1) Where in settings do I adjust "theater magnet catch behavior"
Tests - Devices - Theater Magnet
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Quoted from boostedskex:and the levelers all the way down.
? Do you have your game level left to right, and around a 6 1/2 degree pitch for the playfield ?
Quoted from boostedskex:The other thing I am noticing is that after I plunge the ball the auto kicker will kick 2 times after any switch is hit. Is this supposed to be happening?
No. Check the shooter lane switch. It might be sticking or binding in the slot it travels through the playfeld in.
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Quoted from Grateful_Pin:Thanks for the help.
I'd try a different brand memory stick. I use PNY 8GB, no problems.
JJP customers have had trouble with Sandisk sticks.
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Quoted from TheLaw:but then i read I needed UNetbootin and lost interest.
You kidding.
Unzip a file for delta update, or open unetbootin to place a full install on a USB stick. Same same. Only difference is delta goes quicker, full install long er download, longer to put on a USB stick, longer to put in a game.
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Quoted from JMK:and I can’t seem to locate the setting to change the magnets strength in menu settings.
Settings - Devices
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Quoted from attack7777:Any adjustments I could check to free up movement?
See if the springs are still on it below the playfield. Check drawing in the manual to see how it's assembled.
May need cleaning or a little lube in the tube the shaft goes up and down in.
LTG : )
2 weeks later
Quoted from nodyeliab:It doesn't happen very often, but does anyone have a fix for the ball dropping into the cabinet through the Bob door?
Grab the bracket around the coil and give it a gentle yank towards the front of the playfield.
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Quoted from nodyeliab:I'm not quite sure I understand,
Pretty simple. Grab bracket and bend towards front of game. No more balls dropping into cabinet.
Worked on my game. But what do I know ?
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1 week later
Quoted from estrader:Is the fix to change the magnet settings?
Go into Tests - Theater Magnet - and change it. I set mine to -90, others have used different settings.
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Quoted from VividPsychosis:My throw works perfectly before that and is set to -90 normal. It just seems to get weak quickly
Try changing the setting.
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1 week later
Quoted from romulusx:Is the switch #13 Theatre Center Shot the switch I want?Can you roll a ball by the optics with coin door open
Power on, coin door open. Go into Tests - Switches - Matrixed. A ball or your finger, roll it by the opto set in the lane walls with under the theater.
Not working ? Turn game off. Remove two screws holding the big clear plastic piece over the pop bumpers. Then remove the screw and nuts holding the theater down, and set the theater to the rear.
Look at the optos, one on each wall. Did one come out ? Snap it back in. I'd put a dab of hot glue on it. Reassemble. You are good to go.
LTG : )
Quoted from romulusx:but In meeting resistance removing theatre
Look around the left side ( from front of cabinet ) another bolt along there and a quarter drive head wood screw behind it. You may need to remove a plastic on the left side.
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Quoted from PinMonk:They snap in pretty firmly. I didn't even think that was a possibility!
They don't snap back in firmly the second, third, etc. time. The metal wall chews the plastic up.
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Quoted from romulusx:Hot glue or silicone?
Either.
Quoted from romulusx:Kind of scary with the hot glue on rubber
Remove the wall so you can do a better job.
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Quoted from kpg:Any ideas??
Switch not wired right ? Metal flap on coin door isn't pushing a switch in far enough ?
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Quoted from kpg:I've tried to physically push both those switches in and nothing.
Wires in the right spots on the bottom/memory protect switch ? Disconnect the wires and see with a meter if the switch works.
Any loose connectors inside the cabinet on the left side ? Continuity of those two wires from switch to the I/O board ?
LTG : )
Quoted from kpg:That's exactly how mine is connected
Open coin door - push in that switch only, does the door open alert go away ? If so bend the metal flap a little to do a better job.
If not - This :
Quoted from LTG:Disconnect the wires and see with a meter if the switch works.
Any loose connectors inside the cabinet on the left side ? Continuity of those two wires from switch to the I/O board ?
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Quoted from kpg:Yeah I push the switch in and it doesnt do anything - i'll do as you suggested and try and trace the wire - thanks man!
Check the switch with a meter first, to be sure it works.
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Quoted from Deez:I waved at the screen but don't think I'm doing it right.
The camera is in the middle bottom of the backglass, it needs to "see" your hand.
I had a rather portly customer playing my Dialed In, and his tummy leaned over the lockdown bar. When the scratch off ticket came up, it all erased immediately.
LTG : )
Quoted from Spudgunman:anyone have issues with trough ejecting balls, I have an idea how to fix just want to check here.
If making the coil stronger or weaker doesn't help, then this :
http://www.pinplay.com/5/adjusting_the_ball_trough_on_woz.html
LTG : )
Quoted from estrader:tells me the bob trap door is broken. What is the bob trap door and how do I fix it?
Under station 3 is a trap door that goes up and down. Check the up or down coils in test, and the switch that lets it know if it's up or down. Might be a simple fix.
LTG : )
Quoted from CaptMonkeyPants:Yesterday though, it seems my phone screen gave up the ghost
In the backbox on the motherboard. Swap the VGA cables for theater and phone. Then play it. ( phone picture will be in theater and theater picture on phone ). That way you know if it's VGA cable or phone, or motherboard/video card for phone.
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Quoted from Jason_Jehosaphat:but my hope was that the boards are surprisingly small and the connectors not so numerous
Download the manual and figure it out.
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1 week later
Quoted from moonduckie78:This just a leaf switch under the playfield?
Yes, by the offending pop bumper. The long leaf with the spoon should just be resting on the plastic rod coming down from the pop bumper skirt, not pushing it. The lower leaf blade should be far enough away so vibration doesn't set it off, yet the slightest ball hit does.
A little tweaking and you'll get it dialed in.
LTG : )
Quoted from Damien:I also have a left, right, and upper EOS stuck open error.
Go to Tests - Switches - Dedicated, move flipper bat back and forth and see if it registers on the screen.
If not I'd suspect a broken wire or poor connection from the EOS to I/O board. Look at them too, to see if Pawl closes them.
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Quoted from Damien:What about the washed out red phone display?
No idea.
I'd try reseating VGa cable at phone and video card on motherboard.
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Quoted from Damien:There looks to be a bit of a burnt edge of the left EOS.
Is the pawl hitting that spot ? If so look for any shorts in that area. Wiring to metal type stuff.
Quoted from Damien:But you will see the 3 EOS switches are red in test mode.
Red because they don't work. Start checking continuity from EOS to I/O board. A break somewhere common to all three. Black is the common wire, check it first.
LTG : )
Quoted from Damien:am I just following the black wire to each point it is soldered, to see if there is a reading?
From each point to the I/O board where that black wire goes to.
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Quoted from Cloud7:Anyone know what the solution is?
That lightening bolt shift into a different position ?
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1 week later
Quoted from mamemaster:He's already offered to send me a new one-
First. Please go into the backbox, and swap the phone and theater VGA cables. Then play a game and see if theater on the phone is cut off. If so, you know it's the phone having an issue.
LTG : )
Quoted from mamemaster:Phone is blank when I swap cables and reboot-
And play a game on it. Theater doesn't do much in attract mode.
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Quoted from mamemaster:Phone is blank when I swap cables and reboot-
Theater looks complete with phone picture. Looking like an issue with the phone.
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Quoted from Pale_Purple:What if the theater and phone are both going blank or cutting in and out? Reset every cable multiple times
Then something else is wrong.
OS ? Motherboard ?
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Quoted from Spankey:Any easy way to get them on without taking entire flipper assembly off?
Take a small needle nose pliers and open the loop up a little and stick the end in the hole in the metal on the pawl and the EOS bracket.
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1 week later
Quoted from Damien:Even though I have an EOS issue that I still have to resolve,
Like a Williams fliptronics game, a JJP game will compensate for a non working EOS switch.
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Quoted from estrader:How do I fix the right flipper in my picture?
Loosen the nut holding the pawl to the flipper shaft, turn flipper to position, retighten HARDER.
Be sure and leave a tiny bit of up and down play ( not back and forth ) so pawl doesn't bind on the nylon bushing below the playfield that the flipper shaft rides in.
LTG : )
Quoted from estrader:Can I just uncoil at the break and attach to the flipper?
Yes. See pictures.
Quoted from estrader:Is this just a temporary solution?
My experience is lasts a long time. Probably won't happen again.
LTG : )
Quoted from Nepi23:One cannot use e.g. Williams springs here instead?
Since Williams no longer exists, what is being used is copies of Williams springs.
I don't believe the spring is the issue. On flippers and drop targets, the hole the spring hooks into seems sharper and scores the spring and it snaps off at that point.
Soon the spring smooths the hole over and it doesn't happen again.
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1 week later
Quoted from Coz:My new dialed in has a loud humming/buzzing noise coming from the speakers. Is this a common problem? If the volume is turned up you don’t notice too bad, the lower the volume the louder the buzz. Anyone have this issue?
Call JJP and ask for an isolation transformer.
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Quoted from geoncic:1. When a ball drains, sometimes it will not fully go down the trough and trigger the opto. I will have to nudge the machine, and sometimes get a tilt warning.
Balls magnetized and sticking in the ball trough ?
Plunger that kicks the ball up to the shooter lane sticking up a billionth of an inch too high and not letting balls roll into place ? ( It is adjustable, four screws hold coil/plunger bracket to end of ball trough, can be loosened and raised or lowered. Don't go too far either direction )
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Quoted from Boof-Ed:I’ve just had the trap door flap snap off during game. The rest of the flap fell into the subway.
Open a ticket to see if you can get a new flap and rivets.
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1 week later
Quoted from Nepi23:I like the idea of a mega-phone topper! Install it on the backbox in e.g. a 45-degree angle and develop some nice-looking cover for the tablet to make it look like a giant phone!
I was just thinking that. What a great topper idea.
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Quoted from mamemaster:since I'm not far from him in NJ he's going to send a tech to figure out what the heck is the issue.
Have him bring a keyboard with USB cable hook up, in case the issue is the motherboard bios stuff.
Since you've had so many new parts, I doubt it's the ribbon cables on phone or video card.
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Quoted from PanzerFreak:Just curious, is there an option to have pictures be displayed next to high scores?
No.
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Quoted from Nepi23:FYI, I emailed about the lockdown bar to JJP techsupport 15th of March as they instructed me, but they have still not come back to me regarding any replacement.
Email them again. Add to your ticket or open one.
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Quoted from PanzerFreak:fuse F706 which controls the trough VUK is blown
Time Delay 6.3 Amp , one of those small 20mm fuses.
LTG : )
Quoted from bigd1979:U can open the coin door and manually plunge one into shooter lane just to hit the ball around some
You can.
Drone Magnet, Kickback, Auto Launch, won't work either.
LTG : )
Quoted from PanzerFreak:Is there a reason why that fuse blew on a new game?
You'll know if a new one blows right away.
Sometimes crap happens and never happens again. And sometimes there is a reason.
Watch the VUK for the ball trough. If it locks on at power up, a premature transistor failure on the I/O board. If not, you may be okay.
We shall hope for the best.
LTG : )
Quoted from gliebig:I feel like I get selfie mode Constantly.
You are very photogenic too. Maybe that helps.
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Quoted from PinBuck:- I broke a flipper return spring within 48 hours of unboxing
Bend a loop over and party on.
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Quoted from gliebig:I'm not sure how to put it back together or if I found all the pieces.
I don't think you can. That bolt looks like it sheared off.
Please go to jerseyjackpinball.com and under Support open a ticket on the help desk.
LTG : )
Quoted from gliebig:I'm not sure how to put it back together or if I found all the pieces.
You can download the latest manual at jerseyjackpinball.com page C-60 has the parts diagram. That and this picture may help you, if it isn't broke off.
LTG : )
Quoted from gliebig:in the cab and found these parts.
Should be a couple springs wound together too. The leg leveler looking thing rides on that cam. It screws into the shaft above, you can adjust the height with that nut.
LTG : )
1 week later
Quoted from crwjumper:You have to scratch it by waving.
I had a rather portly gentleman playing my DI once. His tummy hanging over the lockdown bar was enough to scratch off the ticket fast.
LTG : )
Quoted from javagrind888:Any idea what I'm looking for to make sure something isn't touching anymore for my short?
Auto launch coil lugs for left kickback and right shooter lane. Contacting lockdown bar receiver. I'd wrap the coil lugs in black electrician tape just to be safe.
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Quoted from Robo1:Any suggestions??
I'd move it up and down manually to be sure it isn't stuck.
Then the top of the plate the relay pulls down, a wipe of grease along the top of it. Then see the "E" clip above the yellow circle, the parts that move on that shaft the "E"clip is on. Put some oil along the top of all those moving patrs and then work the mech up and down a few times to get the oil into places that need it.
Than see if operation improves.
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Quoted from Insanity199:Where to go from here?
Check that their connector is plugged into the opto driver board.
More than likely, while the optos look fine, one side or the other popped out of it's hole in the stainless steel wall. Stick it back in and use hot glue on it.
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Quoted from Tranquilize:I'd check the solder on both sides.
No solder. Molded little black plastic opto assemblies.
LTG : )
Quoted from msj2222:Does DI reset the audits when you update the code?
Full install - yes. Delta update - no.
LTG : )
Quoted from Nokoro:But you can save before doing a full install, right? And then reload your settings and audits?
Yes you can. Won't save an image if you have one in there.
LTG : )
Quoted from venom112:Anyone have a video or pictures of how to adjust ?
I have a video how to use the flipper spacer gauge.
In it you can see the nut to loosen on the pawl ( just a teeny bit so the flipper barely turns ) and turn the flipper and retighten it.
LTG : )
Quoted from JayLar:Is there a way to remedy this?
If the mech moves freely, no ideas.
if it's sluggish, I'd oil the moving parts held to the axle with an "E" clip and work it a few times to loosen it up.
LTG : )
1 week later
Quoted from rai:I have an issue with the headphone jack, sound only comes through the left side.
I hate when that happens. Don't you hate when that happens ?
Here is the fix. See the front left corner of the cabinet with the volume button and headphone jack ? Right on the other side of the wood. Inside the game is a small board. On that board is a connector.
Now here is the secret part. Don't tell anybody. Unplug that connector. Turn it 180 degrees. Plug it back on.
All fixed.
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Quoted from geoncic:The trap door problem is fixed, part of the problem is metal flap on the trap door snapped off and got suck in the subway. What's the best way to repair this, and would it cause damage to play in this condition in the meantime?
Rivet a new flap on it.
Please go to jerseyjackpinball.com and open a ticket under Support on the help desk.
Won't really damage the game playing it. Balls may get stuck on it.
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Quoted from msj2222:I noticed my middle drone wasn't spinning.
Try the switch. See if the propellers are pushed down too far.
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Quoted from msj2222:this was on my floor and cant find where this popped off of. Any ideas.?
Got a picture or anything ?
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Quoted from msj2222:Here is another
One of the rubber stoppers that plug into the bottom of the playfield support rails ?
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Quoted from msj2222:when i was looking i found this in the cab. Im guessing from the cpu case guaging from my woz but dont wanna open the bb all up and move the monitor.
Screw to hold one of the coin mechs in ?
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Quoted from Nokoro:I don’t think the LEDs themselves do anything. Do they?
They were intended to let you know to put your cell phone there.
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Quoted from Chisox:Any ideas for a quick fix before I call/e-mail JJP?
Isolation transformer. Call JJP for one.
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Quoted from colonel_caverne:Can it be changed?
Yes.
Quoted from colonel_caverne:Does JJP send a new flap
Yes but won't be under warranty.
Quoted from colonel_caverne:Does he need to open a ticket and if yes how to do?
jerseyjackpinball.com look for Support - Help Desk.
Remove old rivets, install new flap using new rivets.
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Quoted from colonel_caverne:Why not under warranty?
Quoted from colonel_caverne:I traded my DILE. The new owner has broken the flap of the trapdoor.
Warranty doesn't transfer to new owner.
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Quoted from colonel_caverne:I think that form of warranty is illegal.
Not in this country. And written very clearly in the rear of the manual.
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Quoted from colonel_caverne:Still waiting the manual. Do I need to ask them?
I don't believe they have shipped any yet. Should be soon.
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Quoted from Nokoro:Does anyone know if that is easy to get to, or do you have to take off one or more ramps? It kind of looks like you have to remove ramps.
Comes out easily from below. With the new flap on it's longer. Move some stuff to wiggle it in from the top.
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Quoted from LTG:Comes out easily from below. With the new flap on it's longer. Move some stuff to wiggle it in from the top.
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Sorry. I thought you meant to replace the flap, not install mylar.
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Quoted from PanzerFreak:Did JJP update the ramp flap used on the trap door at some point? If so is it known when the switch to a longer ramp flap was made?
No. I was referring to taking the trap door out of the game with the flap broken off as opposed to sticking the trap door back in after you rivet on a new flap.
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Quoted from ralphs007:,I order some flipper springs from the them,are these okay for my Dialed In ?
Drop target springs. Those are usually different and won't work.
You can try them. Won't hurt anything.
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Quoted from JayLar:anything strange about it?
No.
Just to keep ruling things out. Please remove the three screws, lower the magnet, flip it over. Then reattach it. Shouldn't make a difference, but I want to be sure.
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Quoted from JayLar:How do I check this?
Tests - Switches - Matrixed. Trigger with your finger and see if it reports on the screen. Do it to a few switches so you know what to look for.
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Quoted from imagamejunky:My understanding is yes, it's supposed to be 6.5 degrees at the recommended "bubble edge touching the 2nd line". Mine was not
Those bubble levels are cheap, and not always accurate.
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Quoted from JayLar:Where do I find it and is it an opto
Opto. Below the playfield. On the clear plastic subway the ball goes thru after going into the trap door hole.
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Quoted from avspin:Pop bumpers are randomly firing while playing.
Go into Tests - Switches - Matrixed. Bang on playfield. If anything shows closed that should be open adjust it. If pop bumper switches fire when doing this, adjust them so they are less sensitive.
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Quoted from avspin:Thanks Lloyd but I don't see a sensitivity setting.
That is physically adjusting leaf blade switches so vibration doesn't set them off. Nothing to do with settings in the game.
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Quoted from imagamejunky:Turns out the daily high scores are not actually the high scores that are accumulated during that day. Each time an individual score is recorded, it is held in memory for 24 hours. Once that 24 hour timer expires that score will be deleted from the list.
Neat. I always suspected it wasn't a noon to midnight thing.
Quoted from imagamejunky:After some searching I found this video
Thank you.
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Quoted from colonel_caverne:I will provide the mail that Steve sent to me,
If you mean email, email him back. At least once a day until he responds.
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Quoted from AFM95:All connections look tight and connected.
Please with power off the game. Reseat the ball trough connectors. And to the Opto driver board under the playfield.
Then go to the I/O board in the head. Reseat connectors involved there.
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Quoted from Parzival:However, when I plugged headphones in to play today (hoping the buzz would go away so I could finally play a few games) I had no sound out of the headphones or the speakers, but the buzzing continued. Is that normal? Anything I should check?
Be sure the connectors are on tight on the small board behind the volume controls on the front left corner of the game, and to the boards in the head.
Quoted from Parzival:Also, I now am getting a statue diverter error (malfunction is detected). I tested it and it goes up and down, but seems to get stuck on it's way down.
Look at the mechanism below the playfield, if the foot the cam pushes is loose or off, then check the mech for binding below or above the playfield.
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Quoted from AFM95:Thanks again guys!
Glad you called me. Glad you can enjoy your game !
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Quoted from mtdouble:Anyone know how to test the drones?
Tests - Coils - On Manual -#46, #47, #48 - hit the start button to spin them. No need to pull out high power interlock switch.
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Quoted from ThePinballCo-op:Any ideas?
Call JJP and get an isolation transformer. Simple, plugs right it.
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Quoted from ralphs007:Does anyone have any idea of what the problem could be?
Yup.
Turn game off. Lift playfield up a little and hold with right hand. With left hand grab the trap door big coil/bracket near the lower part of them and give a gentle tug towards the front of the game.
Done.
Quoted from ralphs007:but when I hit the test to open the door,it did not respond.
Did we have the high power interlock switch on the left inside of coin door pulled out to enable high power ?
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Quoted from ralphs007:I located the bracket,but I don't feel any kind of play in it.
I didn't say there was any play in it. You bend it a tiny bit yanking it forward.
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Quoted from ralphs007:Okay,so right where my finger is pointing,is where I grab it and bend it forward?
Yes, tug it towards the front of the game. One tug, maybe two usually does it.
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Quoted from venom112:I see there is an opto there
Two screws remove the clear plastic over the pop bumpers and set aside, a couple lock nuts to remove the plastic on left side of the theater. A couple locknuts and one screw to remove theater and set aside. Then you can check the left and right opto if one popped out of the hole it's stuck in.
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Quoted from ThePinballCo-op:-- Left ramp not always registering
-- Ball falling in sim card scoop but counting as a BOB/Trap Door/Locked Ball
-- Ball stuck in train station
-- Large amount of static in speakers
Left ramp - loosen switch a bit and turn slightly towards from of game and retighten. See if it registers all the time. Might need a tweek or two to get it right.
Ball sim thing - Please go into Tests - Switches - Matrixed and throw a ball in, see if the right switch reports on the screen.
Ball stuck waiting for the train - 4 screws, remove top, figure out where it gets stuck and see if you can fix/bend/adjust something. Providing you aren't locking a ball in there.
STATIC - go to jerseyjackpinball.com and under Support open a ticket on the help desk or call during business hours and ask for Frank or Shannon and ask for a sound isolation transformer. Easy to install.
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Quoted from KingBW:is there a way to fix this one?
Try a different isolation transformer ? First I've heard of this.
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Quoted from Kevlar:It's pretty ridiculous that machines are still coming out of the factory with the trap door setup issue
It's been so random that I believe it is more a problem arising after shipping. And not that many of them either.
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1 week later
Quoted from djoverpour:what have people been doing with the price card bracket thats included?
I put it on the apron where it belongs.
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Quoted from GrimDog:Finally picked up a NIB DI today.....and one of the legs is too long....and I got to figure out why the coin door thinks it's open when it's not. Fun times.
Measure the legs, three of the short ones might have gotten into your box. Call JJP to get the right leg or legs.
Door open, please check if the two wires/connectors are on the lower big white switch by the left hand of the door opening. Then be sure the flap on the door fully closes it. Check the area for anything unplugged that should be plugged in.
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Quoted from Damien:I'm on my third phone. So far, it's good.
I doubt it's the video card in my case, so that leads me to believe the phones are problematic.
You might snoop around the bios settings on the motherboard and see if anything got corrupted there.
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Quoted from Insanity199:Haven’t seen instructions in the user guide on how to do that.
You'll need some computer/motherboard experience to do that.
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Quoted from ralphs007:And what's the best way for me to discharge any static electricity I may have in my body,before I touch any computer parts,in the back box.
Turn game off. Leave plugged in. Touch metal back plate or any metal part in the head will take away any static you may have.
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Quoted from ralphs007:Do I need to download the driver for this card?
Shouldn't have to.
Quoted from ralphs007:she want and got married on me.
Cut her out of the will.
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Quoted from foobeer:Anyone else had this problem?
Nothing missing. Usually the ball drops into the bottom of the cabinet.
My cure : Holding the playfield up with my right hand, I gave the bracket holding the big coil a tug towards the front of the game. End of problem.
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1 week later
Quoted from avspin:What can I do to fix this?
I'd loosen the star post and see if you can move it over a little. Or thinner rubber ring.
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Quoted from Allibaster:The connection for the "Shoot Again" appears to be missing. Very odd. I can't seem to find it. Any tips? Does it daisy chain off of another connector I can chase down?
Starting about page C-84 in the manual is the LED board wiring. Check that over. You can download the manual at jerseyjackpinball.com under support.
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Quoted from Allibaster:That cable is completely missing.
Any idea on troubleshooting the red tinted phone display?
Open a ticket or call Frank at JJP on both.
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Quoted from Damien:Any ideas what this might be? Cold solder perhaps?
Clean flipper button leaf blade switch first.
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Quoted from Damien:Clean with?
Piece of thick paper held between the blades, hold blades together, pull paper out.
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Quoted from Rdoyle1978:I’m very familiar with troubleshooting B/W games
That's all you need.
Quoted from Rdoyle1978:When the game is -started- the upper right flipper stays in hold position. When the game is over, or is turned off, it drops.
I'd adjust the right flipper button leaf blade switch so it isn't touching. Two leaf blade switches there, one closest to the flipper button is for the lower, one farthest from is for the upper. Adjust that one. Check in Tests - Switches - Dedicated by pushing the flipper in slowly to see if both work.
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Quoted from kharri:It may be a bad driver that is in a shorted state.
It isn't. Flipper would be locked up at power on, not when game is started.
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Quoted from Rdoyle1978:I just haven’t seen this behavior before, where when you start a game the flipper energizes.
Quoted from Rdoyle1978:I’m very familiar with troubleshooting B/W games
Then you haven't had a failed opto on a flipper button opto board or a broken flipper button opto board interrupter.
Same thing happens. JJP uses leaf blade switches instead of optos on the flipper buttons.
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Quoted from Rdoyle1978:I also don’t believe I’ve ever owned a game that didn’t have optos on the buttons
We won't hold that against you. Flipper button leaf blade virgins are welcome here too.
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Quoted from javagrind888:I feel like my bumpers aren't throwing the ball around enough before it bounces out. Should I adjust the power for them first or go after the leaf switch adjuster?
I'd try power first, from your description the leaf blade switches are working.
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1 week later
Quoted from Allibaster:Any ideas?
Reseat connectors, be sure the connector for them is plugged into the opto driver board tight, maybe reseat it too.
If that fixes it. Good. If not try the connector at the opto driver board in a different spot then check in Tests - Switches - Matrixed, it will register as a different switch on the screen, if it's still flaky there, you have a bad opto.
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2 weeks later
Quoted from Cserold:where to lubricate this guy to reduce the squeeking when he’s moving?
Not much there. Motor - shaft - gear box - crank that moves him. I'd put a drop of oil on the moving parts like shaft coming out of motor, into gear box, out of gear box. See if that helps.
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Quoted from imagamejunky:Ok wait a sec. Order it? I thought all LE owners were just going to receive one. We're supposed to order one?
JJP has no way of knowing who bought games from distributors. And they want to be sure Dialed In owners get one.
Some of the games have changed hands too, and still should get a manual.
Since JJP is shipping the manuals from NJ, this seemed the best way so no one gets missed.
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Quoted from KingBW:I remember seeing one of these JJP's had some wires swapped on the connections
You can try turning the connector 180 degrees and plug back on. Be sure it is plugged into the board in the backbox too.
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Quoted from KingBW:I have no idea how this goes back together or what it is for.
High power interlock switch. It's done.
To get by until you get a new switch, you can short the two blue wires to each other. And short the red wires to each other. Be careful because then high power will always be on when the game is turned one.
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IMG_0567 (resized).JPGQuoted from KingBW:I can't find that part in the manual but will need to order a new one with JJP tomorrow.
Page C-3
18-3007-01 Safety Interlock Switch, 2/16
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Quoted from KingBW:Thanks! Do you think that I need a new Headphone board too, while I am ordering?
No idea.
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1 week later
Quoted from ralphs007:the connector right above the "Volume control
Quoted from ralphs007:"Volume control Switch"?
Yes.
Page D-109 in the manual, J101 is the only one of the two that you can turn around.
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Quoted from pindude80:Who is streaming the new code, where, what time? I guess it sounds like it won't be released to the rest of us until this Thursday?
Chicago JJP today 3pm CDT - https://www.twitch.tv/jjplive
They will be testing at Pinball Expo later this week. If all goes well, released sometime after that.
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Quoted from Tranquilize:Anyone find any issues with the manual?
Just got mine today, and there is a printing issue throughout the entire book. I used to work in printing, so I'm maybe picky, but it's pretty bad. It really shows in the last part of the book with the pictures and artwork. Bummed!
This shows the dirty rollers/low ink issue that runs over every other page of the book.
Please check with them. Maybe you got a bad one.
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Quoted from FatPanda:Any thoughts on where I should look next?
Boards under the playfield. Itsy bitsy surface mounted fuses, LED next to them. Green - good , Red - bad.
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Quoted from Pale_Purple:Wondering if I need a new video card and cables
I'd try cables first, assuming your video card is in tight, and only the phone is hooked to it, theater hooks directly to motherboard.
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Quoted from koops:Just got my dialed in and the shooter rod hits the auto launcher what should I be adjusting to fix this?
Inside the cabinet three screws hold the shooter rod housing. Loosen, move it, retighten the screws.
This is adjustable to line up ball hits better.
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Quoted from Pale_Purple:Had both flipper springs snap, what size/length are they? Going to a hardware store later today.
Don't know if you'll source them locally. I've posted a picture to help with size, they are a soft spring.
If your loop of the spring broke off, you can bend a loop over and keep the game going. Then get spares.
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DSC00677 (resized).JPGbroke (resized).JPGfix (resized).JPGgoodasnew (resized).JPGQuoted from delt31:How do I get it?
Quoted from Allibaster:How do you access the JJP Google Group?
Email Jen at Jersey Jack Pinball to get access to the WOZ Forum.
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Quoted from estrader:Why does it have to be difficult to email people and join groups?
Sometimes it stays in house and not to the forum.
In case something is wrong, they don't need a lot of people upset with what happened to their game and now they have to reload the operating system and previous updates.
Every time a delta update goes out, people post with issues installing it. Just think how this would increase if they had to reload the operating system and then screw that up.
They want to keep problems to a minimum and get good working updates for everyone.
Any JJP owner should join the WOZ forum anyway, to keep up with what's happening. Player feedback. And helpful hints.
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Quoted from Damien:So what are the instructions to install?
jerseyjackpinball.com under support has instructions for this delta update.
http://159.203.76.48/general/install-delta/
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Quoted from estrader:How come with this update the high scores aren’t reset
JJP's delta updates don't do that. JJP full installs nuke everything.
I'd back up settings for either one.
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Quoted from DeathHimself:Time Delay, 10A, 250V
It's a small 20mm fuse too, not the 1 1//4 inch ones.
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Quoted from play_pinball:I noticed this grounding wire not connected to anything. I'm assuming it goes right on with the other there but don't want to connect it without someone confirming. Anyone able to help?
Yes, it gets bolted on there. Turn game off. Remove the nut, slide it on, replace the nut. Tighten it.
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Quoted from Nokoro:What's the best way to adjust them or bend them back?
They should be flat going up and down where the playfield/apron is. Best remove them to bend them if need be. Then they are easier to work on.
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Quoted from Cobray:Has anyone had this problem and how did you solve it?
Assuming you are using the backbox key.
Remove the speaker panel. Trim the 5 or 6 wood supports right behind the top area of the backglass. There is a notch at the bottom of each needs to go in deeper.
End of problem.
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Quoted from Cobray:so how do I remove the speaker panel? Is it just the 2 security screws on each side of the JJP plaque?
Yes. Careful of the speaker wire.
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Quoted from LTG:Trim the 5 or 6 wood supports right behind the top area of the backglass.
See the finger in the picture. The indent the finger is pointing to. I trimmed that area up and back more. On every chunk of wood back there, across the top.
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DIBackbox (resized).JPGQuoted from Pinballpal:What is 4-40 / 6-32 hardware?
Thread size for machine screws or nuts.
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Quoted from dmerc003:but the usb is female to female. Am I missing something here?
Look the same, except when you look inside, one side is empty and the other side is full. Rotate them so they plug into each other full part into empty part and empty part into full part.
Or if it won't plug in one way, turn 180 degrees and try again. Should slip right in.
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Quoted from dmerc003:Correct one if I am wrong, but this is a male plug. It is the same size as my usb.
Weird. Is something already plugged into it ?
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Quoted from dmerc003:Correct one if I am wrong, but this is a male plug. It is the same size as my usb.
If all else fails. Go into the back box and unplug that USB cable from where it plugs in, and then plug your USB stick into that spot. Then do the delta update, when done unplug it. Turn game off, wait 20 seconds turn game back on. Done.
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Quoted from rs812:I can’t seem to find it.
Tests - Devices - Theater Magnet, + or - in there.
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Quoted from dluth:How do I fix it?
New cable. I don't think you can fix it.
Temporary, jam it in there and shove a wood tooth pick or something in after to hold it.
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Quoted from dluth:I'm wondering if I can use this one?
Looks like the same thing. I'd try it. Same number of pins.
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Quoted from Pinballomatic:Yes do a full install - full installs start from power off, then the first thing the game looks for on power up is the usb stick.
Instructions are on the JJP website to do a full install. Follow them carefully.
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Quoted from rai:I don't know how to restore the setting even if I had them.
Formatted memory stick. Game turned on. Plug memory stick into USB cable by the cash box. Enter diagnostics. Go to Utilities - Settings Back UP. Go in there. To back up, or restore. Do what the game tells you to do. Remove memory stick when done.
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Quoted from rai:I don't know how to restore the setting even if I had them.
Page B-50 and page B-51 in the manual.
You can download the latest version from jerseyjackpinball.com in the Support section.
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Quoted from Gogdog:I know I'm supposed to keep oil away from the machine
Metal to metal joints, a tiny bit is okay.
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Quoted from Gogdog:It looks like there is originally maybe some grease on the rotating wheel?
That is what I'd do.
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2 weeks later
Quoted from romulusx:Is this fix done from top side of playfield
If you can adjust a leaf blade switch, this.
Quoted from romulusx:lift playfield and get to it from the underside.
Remove two screws and drop the target down to do this.
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Quoted from dluth:what else is there to do?
At the motherboard in the head. Swap phone and theater ribbon cables. If the theater with phone image is blue, you know the problem is with the LCD in the theater. If theater image on phone is blue, then an issue with cable or motherboard.
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Quoted from Shredso:2nd, is this a broken post or is something missing?
Metal post, no sleeve.
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Quoted from Shredso:Just to make sure we are talking about the same spot, there is an empty female thread on the bottom left corner of the "Hurry Up" insert. This is between the outlane and the left inlane. I just checked the manual and I only see the post directly under it.
That hole. You can move the post near it to that spot to change the ball drain, if you want.
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Quoted from mtp78:Any news on 1.60..... ?
You mean the one available for download from jerseyjackpinball.com under Support - Downloads. Change log is there too. Along with full instructions.
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Quoted from Marvin:sure it could be another full release but the likely hood would be that its simply a delta.
3.10 will be a full install, not a delta.
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Quoted from Rdoyle1978:That’s Hobbit
That it is. And I saw the number reference in Insanity199's post Marvin quoted.
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Quoted from snaroff:ball trough sometimes struggles to eject the ball into the shooter lane.
In Settings - Coils - have you played with the ball trough VUK ?
If when the ball comes up it hits the metal flap/diverter at the top of the ball trough and drops back down instead of moseying over to the shooter lane, then try this - http://www.pinplay.com/5/adjusting_the_ball_trough_on_woz.html
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Quoted from snaroff:Never fiddled with the trough VUK.
Try stronger or weaker coil settings first.
Quoted from snaroff:Is the "trough jam" diagnostic based on heuristics based on the ball falling back?
Yes, for what ever reason a ball doesn't clear the ball trough/ball jam opto, it kicks again.
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Quoted from angus:Is there a software fix for this?
I don't think so.
Any adjustment you can make on the side of the monitor, the monitor controls ?
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Quoted from ClarkKent:I think the LED is defect?
If you can, try it in a different spot, then you'd know connector or LED.
Quoted from ClarkKent:Can the lockbar receiver be adjusted in some way (up, down, left, right)? My playfield is a little bit too much to the left, so there is a gap on the right side and no gap on the left side (would be hard to install mirror blades or something).
I'd check the playfield hangers first. They should be striaght up and down with the apron. If so then loosen the screws holding the hangers under the playfield and shove them over and retighten. You'll get more movement that way than loosening the lockdown bar receiver.
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Quoted from Gogdog:I see that there is a leaf switch, which I assume shuts off coil power as the trap door opens.
Lets game know if trap door is up or down.
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Quoted from Gogdog:There is no such mechanism on the trapdoor coil.
No there isn't.
Quoted from Gogdog:There is no option to change the coil power of the trapdoor coil
No there isn't.
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Quoted from Gogdog:what am I supposed to do to make the trapdoor not hit the wireframe?
Assuming the metal above isn't bent down a little.
I would either bend the bracket forward a little in the direction of the arrow pointing up. Or the arrow pointing to the bottom of the bracket, I'd remove the coil, and drop an 8/32nds locknut in the bottom of the coil, limiting the amount of travel the plunger travels.
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890148ae1bb4e8ce1d77cae8f3bbf3655e31baaa (resized).jpgQuoted from Gogdog:Would doing that have no repercussions on the coil or plunger over time?
No more than the plunger hitting the coil stop over time.
LTG : )
See arrow. It is pointing to another kind of coil stop.
Quoted from Gogdog:just want to make sure about the nut in the coil option. You said locknut, but I think you meant maybe a normal nut? A locknut with the plastic in the middle might eventually break down because of the pounding and get plastic bits in the coil sleeve.
Use any nut you want. Not rocket science. Find one the size that limits travel and the trap door still opens enough to do it's job.
Locknuts have the plastic a little lower than the metal on the nut. I doubt you'll ever get any plastic bits in the bottom of the coil. And if you do, so what ? Won't hurt anything and in years to come when the plastic link on the plunger breaks, clean the coil out when you fix that.
I just like locknuts because they are easy to drop in, and reassemble the coil and bracket thingy while keeping them on the bottom. But use what ever you like.
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890148ae1bb4e8ce1d77cae8f3bbf3655e31baaa (resized).jpgQuoted from Gogdog:Maybe...super glue it first?
Roll a piece of tape. Stick to nut, stick it in there. Press down. Should stay put long enough to reassemble everything.
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Quoted from TOLLS:Is that an on-site machine with normal high scores?
On site. Not all time high scores. Been wiped a couple times with full install updates.
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Quoted from RipleYYY:can you tell me/us more about your game
It's in my business. SS Billiards in Hopkins, MN.
Quoted from RipleYYY:(on how, tactically, reach 12M !? after showdown, did the multiplicators modes remains ?)
I'm the wrong guy to ask that. I have no idea in hell.
LTG : )
Quoted from ThePinballCo-op:What do I do?
Call 732-364-9900. During non business hours it goes to voice mail. I'll alert it to Steve or Frank. Don't call me. I can't send parts.
LTG : )
Quoted from ThePinballCo-op:Message left.
I alerted it to Frank and Steve.
LTG : )
Quoted from Spyderturbo007:Is there a fix for the ball dropping into the cabinet when making the BOB shot into the trap door?
Check if the blue steel flap is broken off of the trap door. If it is, fix that first.
Next up, lift the playfield up and hold with your right hand. Grab the trap door assembly with your left and give it a sharp tug or two towards the front of the game.
That should fix you up.
LTG : )
Quoted from tadowhere:So..... i sent a ticket i about my smartphone issue (goes blank a lot) on 1-6-18 and no response as of now. Any ideas on how to get JJP tech to respond?
Call ( not me ) leave a message. I'll alert it. It may take a bit but they'll catch up to it.
LTG : )
Quoted from EricHadley:JJP should train their folks better, they should respond to each and every call and email in a timely fashion.
Hey now. The ones that go to me. I do answer, then or as quick as I can. I'm running around noon to midnight CST every day. I was at it an hour earlier today to handle others I could help. That is four phones here, two email addresses to me, PM's here and on Facebook, and posts here, people stopping in. I can't send parts or take parts orders.
LTG : )
Quoted from Gogdog:Is this a sign that the coil needs to be replaced?
No.
Quoted from Gogdog:A full flipper rebuild?
Yes. New plunger assembly, new coil sleeve, new coil stop, nylon bushing doesn't come with kits, but may as well do it too.
When you get the left one out, remove the pawl from the link and marvel at the wear.
LTG : )
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