Quoted from Zampinator:
Yes. Also, unseat your graphics card & reseat it. Mine was loose, but didn't appear to be. That fixed it.
Yeah- thanks I tried that today -but no dice.
I don't think it's the phone and I also crossed off the vga cord (I used my own with the same results). My eye's on a flakey video card based on my experience with computers. It could be one tiny connector not quite being in place or a bad soldering job.
Either way- JJP is sending me a new video card and new phone to try. I hope it's the video card and I'm done.
It's funny- this is more a standard PC issue than a pin issue. Good thing I know my way around computers. I imagine this is hard on some of you with no PC experience and having to learn a whole new set of skills.
I still love the game- but I think I've spent more time figuring this out than playing in my less than first week of ownership
I did discover (with a photo from Stephen at JJP) that my headphone jack was plugged in at the factory backwards. I adjusted and it works perfectly now.