Dialed In
Jersey Jack, 2017Was just playing a game and this screw popped loose, rolled down the right side of the PF, and fell through the right sling into the cabinet.
Any ideas on what part of the right side of the PF is comes from? Wasn't obvious after 5 minutes of inspection...screw is 1/4" in length.
Thanks in advance for any help!
Quoted from LTG:Screw that holds clear plastic guard behind the cellphone down ?
LTG : )
Good guess, but no.
Figured it out. There are 2 screws that hold the phone cover on (at the top). Both of mine were out...don't know where the 2nd one is. Looks like something I can find at a local hardware store if the 2nd isn't in the cabinet.
Thanks for the help!
snaroff
Speaking of things rolling down the game, I had a stuffed animal propped up on top of the backbox for awhile (just for the heck of it). Yesterday it scared the fuzz out of me when the shaker motor engaged after I locked a ball and the thing rolled / bounced down the glass right at me. 
Quoted from chill:Speaking of things rolling down the game, I had a stuffed animal propped up on top of the backbox for awhile (just for the heck of it). Yesterday it scared the fuzz out of me when the shaker motor engaged after I locked a ball and the thing rolled / bounced down the glass right at me.
LMAO hilarious I had this exact thing happen and scared the crap out of me and my son. I moved them to a game without a shaker motor.
Quoted from venom112:LMAO hilarious I had this exact thing happen and scared the crap out of me and my son. I moved them to a game without a shaker motor.
LOL... DILE arrives Friday.. can’t wait to get my hands on this game
Quoted from Rdoyle1978:LOL... DILE arrives Friday.. can’t wait to get my hands on this game
Congrats on the purchase it is an amazing game. I wish they would do more original themes. This game just shows that you don’t need a big name license to make an incredible game.
Quoted from Ramjet:Just got a call from the truck driver, mine should be here within the hour . . . . . it's just like Christmas morning!
Damn! Beat me by 2 days 
Make sure you inspect the hell out of it, inside and out before you accept the delivery!
I've reached out to Stephen at JJP - who's be super helpful in my less than a week of owning my DI about this but has anyone else seen this issue with the DI Phone?
When the machine boots- only the bottom third of the phone works. When the gameplay starts- it goes completely black.
This seems like a software issue as sometimes at work (I have dual screens) and my 2nd screen doesn't always boot properly. But I have nothing to compare it to. Obviously I shouldn't have to reboot my machine each time I turn it on (notice I keep saying reboot since this is more PC than pin).
When I reboot- it's fine and works as it should. He's already offered to send me a new one- but curious if anyone has seen this one yet? Thanks!
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Quoted from mamemaster:He's already offered to send me a new one-
First. Please go into the backbox, and swap the phone and theater VGA cables. Then play a game and see if theater on the phone is cut off. If so, you know it's the phone having an issue.
LTG : )
Quoted from LTG:First. Please go into the backbox, and swap the phone and theater VGA cables. Then play a game and see if theater on the phone is cut off. If so, you know it's the phone having an issue.
LTG : )
good idea! Thanks....will do.
I’m getting my nib Dialed in LE this Sunday!! So excited, I’ve never purchased a nib pin before! I’m like a kid waiting for Christmas!!
Quoted from Coz:I’m getting my nib Dialed in LE this Sunday!! So excited, I’ve never purchased a nib pin before! I’m like a kid waiting for Christmas!!
Congratulations! Save the box for a fort if you have kids. They'll love it.
Quoted from LTG:First. Please go into the backbox, and swap the phone and theater VGA cables. Then play a game and see if theater on the phone is cut off. If so, you know it's the phone having an issue.
LTG : )
Phone is blank when I swap cables and reboot-
Quoted from mamemaster:Phone is blank when I swap cables and reboot-
And play a game on it. Theater doesn't do much in attract mode.
LTG : )
Quoted from mamemaster:Phone is blank when I swap cables and reboot-
Theater looks complete with phone picture. Looking like an issue with the phone.
LTG : )
ok- it worked- but when I rebooted and swapped back the phone worked too. This is going to be a call the plumber problem that is hard to consistently recreate 
As an aside- is the music out of the headphones stereo or mono? I plugged in my good headphones and only had sound out of my left ear. Is there a software switch for stereo?
...or is that possibly not working or connected correctly? Thanks in advance!
Someone else posted this photo of the inside of the box in the head where the VGA connector is for the phone plug- I need to open mine and check that - perhaps that internal connector got loose - it appears to be an extension cable...
Quoted from mamemaster:is the music out of the headphones stereo or mono?
It is stereo, if not then a cable is not plugged all the way in.
ddt
Quoted from daudioguy:It is stereo, if not then a cable is not plugged all the way in.
ddt
Yeah my headphones were fully plugged in- I'll have to follow the cable back into the head to see if it's fully seated there-- thanks re the stereo question I assumed it was.
Quoted from LTG:First. Please go into the backbox, and swap the phone and theater VGA cables. Then play a game and see if theater on the phone is cut off. If so, you know it's the phone having an issue.
LTG : )
What if the theater and phone are both going blank or cutting in and out? Reset every cable multiple times
Quoted from Pale_Purple:What if the theater and phone are both going blank or cutting in and out? Reset every cable multiple times
Then something else is wrong.
OS ? Motherboard ?
LTG : )
The theater goes out more than the phone but the phone also turns a darker tint every now and then. The theater will turn on every now and then while playing but is generally off while the sounds associated with what should be on the theater screen still play.
Quoted from Nepi23:How is the quality of powdercoat on your machine's lockdown bar? Mine looks a bit like it would have been handpainted with a brush.
Wow mine looks nothing like that,
Must be the overseas version
Quoted from Nepi23:How is the quality of powdercoat on your machine's lockdown bar? Mine looks a bit like it would have been handpainted with a brush.
Mine doesn't have those weird dots, but it definitely has the brushstroke thing going on.
Quoted from moonduckie78:Mine doesn't have those weird dots, but it definitely has the brushstroke thing going on.
Mine is the same, both with dots and strokes, I had them send another one and it was the same so I sent it back. I still have my ticket open, as I want to send a picture of what a good one looks like. It will be interesting to see what they do with others that have this problem too.
Quoted from pinball_mutha:Mine is the same, both with dots and strokes, I had them send another one and it was the same so I sent it back. I still have my ticket open, as I want to send a picture of what a good one looks like. It will be interesting to see what they do with others that have this problem too.
Oh I forgot to mention that the rest of the powder coating is glass smooth. It's only the lock bar.
Quoted from Insanity199:They will send new phone. Mine had a dead LED and they sent a whole new phone. Very simple to replace.
I reported it to my salesman Freddy's Pinball. Hopefully it will be fast.
Or should I open another ticket with JJP?
JJP Team - Will Freddy's Pinball Get My Substitute Phone Fast?
Just one thing.
Yesterday the Montiore went into Powersave.
DI had to be turned off and on again, then it was ok again.
Software bug?
Quoted from daudioguy:It is stereo, if not then a cable is not plugged all the way in.
ddt
mamemaster - this happened to me because I plugged that cable in your picture into the motherboard the wrong way. Rotate it 180 degrees and it should be OK again.
But daudioguy is right too - if the headhphone cable isn't in all the way you're only going to get one ear's worth.
BTW, this game sounds amazing through headphones. The detail daudioguy got in there is so good.
Quoted from Nepi23:How is the quality of powdercoat on your machine's lockdown bar? Mine looks a bit like it would have been handpainted with a brush.
Either that's not powdercoating, it's paint, OR the sanding of the lockdown bar pre-powdercoating was not finished out so it was smooth and you're seeing the (very rough) sanding strokes.
Quoted from PinMonk:Either that's not powdercoating, it's paint, OR the sanding of the lockdown bar pre-powdercoating was not finished out so it was smooth and you're seeing the (very rough) sanding strokes.
I think the raw lockbars were just rough in some batches ....
Quoted from bigd1979:I think the raw lockbars were just rough in some batches ....
But that would have to have been REALLY ROUGH to still have those kinds of grooves AFTER powdercoating. The manufacturer should have rejected those completely.
Quoted from PinMonk:But that would have to have been REALLY ROUGH to still have those kinds of grooves AFTER powdercoating. The manufacturer should have rejected those completely.
Ill have to check mine out when i get home...
Quoted from bigd1979:Ill have to check mine out when i get home...
The one we got back in May looks nothing like that. Completely smooth.
This is the main reason I might decide to buy a standard and get the powder coating done by someone I trust. I just wish the Invisiglass came on the Standard. Seems like a waste to just throw away a piece of unwanted glass.
Quoted from mamemaster:ok- it worked- but when I rebooted and swapped back the phone worked too. This is going to be a call the plumber problem that is hard to consistently recreate
As an aside- is the music out of the headphones stereo or mono? I plugged in my good headphones and only had sound out of my left ear. Is there a software switch for stereo?
...or is that possibly not working or connected correctly? Thanks in advance!
Someone else posted this photo of the inside of the box in the head where the VGA connector is for the phone plug- I need to open mine and check that - perhaps that internal connector got loose - it appears to be an extension cable...
Yes. Also, unseat your graphics card & reseat it. Mine was loose, but didn't appear to be. That fixed it.
Quoted from Spankey:Any easy way to get them on without taking entire flipper assembly off?
Take a small needle nose pliers and open the loop up a little and stick the end in the hole in the metal on the pawl and the EOS bracket.
LTG : )
Quoted from Spankey:So one of my flipper springs broke after less than a month. Ordered a few more replacements. Any easy way to get them on without taking entire flipper assembly off?
If it just broke on the end loop, just bend the next coil on that end into a new loop and continue using the spring.
Quoted from PinMonk:If it just broke on the end loop, just bend the next coil on that end into a new loop and continue using the spring.
Happened to me after 200 plays or so, did the same thing. Same thing happened to a NIB TWD, I guess stick springs are a bit shit these days?
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