Quoted from Gogdog:
Well...my monitor died on my DI. First the video looks like this ->
Then eventually turns to this ->
[quoted image]
First I thought it was video card, though the two playfield screens were still working. I unplugged the DVI cable and the LED monitor still has lines on it ->
[quoted image]
Then....to make absolutely sure...plugged in an outside monitor and video works fine ->
[quoted image]
Anybody have any ideas for a replacement monitor? Looks like they are now Micro-Ray LEDs ->
[quoted image]
Maybe the video monitor has a different warranty period than other JJP pinball parts? My DI has a build date of April 6 2018.
Ok, as an update...no, the monitor is not under warranty. After talking to JJP, they wanted $600 for a new monitor replacement. What is odd...is that when I first called, I was quoted $900 for the monitor, but was quoted $600 when they replied to an email I sent.
Thankfully...my monitor was still marked with the "micro-ray" power supply, so I was able to contact them. Evidently...JJP has now required new monitor suppliers to remove the "make" of the monitors, I suppose to potentially force replacements to be bought (with a markup) through them.
Anyway, right now Micro Ray has about 40 led monitors that JJP sent back to them due to single pixel errors. Its not even a dead pixel (black) its an "always on" type pixel, which should hardly be seen when there is a bright screen (which is about always on Dialed In).
And these are $198...you can find them here -> https://micro-ray.com/27-inch-internal-monitor-for-gaming-machines/
You'll need to take off the steel mounting plate from the top of the back of the monitor and reuse that.
I did find the monitor only itself here ->
https://www.alibaba.com/product-detail/27-inch-lcd-computer-spare-parts_62433045843.html?spm=a2700.galleryofferlist.0.0.433670976l3JZs
You are buying it direct from China, but they still want $138 plus shipping, and it doesn't come with the black power supply and controls, black side mounting plates, etc.
monitor (resized).jpg
Since I'm not positive that my monitor was caused by a failing LED or a failing power supply issue, I think $198 is a fair price for a product that includes both monitor and power supply, even with a bad pixel.