Quoted from Gogdog:
Well...my monitor died on my DI. First the video looks like this ->
Then eventually turns to this ->
First I thought it was video card, though the two playfield screens were still working. I unplugged the DVI cable and the LED monitor still has lines on it ->
Then....to make absolutely sure...plugged in an outside monitor and video works fine ->
Anybody have any ideas for a replacement monitor? Looks like they are now Micro-Ray LEDs ->
Maybe the video monitor has a different warranty period than other JJP pinball parts? My DI has a build date of April 6 2018.
Ok, as an update...no, the monitor is not under warranty. After talking to JJP, they wanted $600 for a new monitor replacement. What is odd...is that when I first called, I was quoted $900 for the monitor, but was quoted $600 when they replied to an email I sent.
Thankfully...my monitor was still marked with the "micro-ray" power supply, so I was able to contact them. Evidently...JJP has now required new monitor suppliers to remove the "make" of the monitors, I suppose to potentially force replacements to be bought (with a markup) through them.
Anyway, right now Micro Ray has about 40 led monitors that JJP sent back to them due to single pixel errors. Its not even a dead pixel (black) its an "always on" type pixel, which should hardly be seen when there is a bright screen (which is about always on Dialed In).
And these are $198...you can find them here -> https://micro-ray.com/27-inch-internal-monitor-for-gaming-machines/
You'll need to take off the steel mounting plate from the top of the back of the monitor and reuse that.
I did find the monitor only itself here ->
You are buying it direct from China, but they still want $138 plus shipping, and it doesn't come with the black power supply and controls, black side mounting plates, etc.
Since I'm not positive that my monitor was caused by a failing LED or a failing power supply issue, I think $198 is a fair price for a product that includes both monitor and power supply, even with a bad pixel.