OK, here is my 2 cents on Dialed In:
1. With cell phones, most people never use the term "Dial," or some-such, anymore.
'Dialing' was best associated with the old rotary DIAL phones - and they died back in about the mid-80s.
To me, the use of the phrase 'dial' with a cellphone toy seems a bit old school vs. modern day.
2. PinballStar is located in Dallas, PA - that's a 3 hour drive each way from me (provided I become a buyer, which is highly unlikely).
With a $9K NIB pin (or that $15K absurdity Batman 66) - do I get a tech to come live with me, when the game's fancy new sh*t breaks that I can't fix?
I mean, for dropping $9K+ for these new titles (NOT including shipping, etc., etc) - I expect white-glove, polish my knob, at my beck-and-call, Domino Pizza kind of speedy service - nothing less. In the form of some highly knowledgable pinball technician - none of that 'we'll trouble-shoot this over the phone when we have a few minutes' kind of stuff.
Has there been any indication or info provided on field service for these new ultra-high-end pins?
Is anyone who can't fix it, going to just let it sit for that kind of money? Heck NO.
Who ya gonna call? A&E Home Repair? The guys lounging down at the Sears store, or who?
And really - if we're moving into the new stratosphere of $10,000 - $15,000 - or GAWD, even more expensive pins - what kind of real field service will we as buyers get?
Afterall, with taking this much $$$ from us, we should honestly EXPECT never-before-seen-in-the-home-or-on-the-route field service, from these manufacturers.
Hands-on, factory field service should now match this expense, IMHO.