I got my Dialed In LE (#111) on Sunday and had an unboxing party with a bunch of friends over. Some of the friends lost interest in pinball after the first hour and wanted to play some VR. Oddly enough, the HTC Vive base stations kept rebooting themselves. I could only keep them running about 60 - 120 seconds before they'd reset. I'd never seen this before and I was shocked. They'd been working just fine the day before.
I tried unplugging them and plugging them back in. I tried rebooting the PC. No dice. They just kept rebooting! So I started thinking, "What changed in the last 24 hours?" I knew that the base stations connected to the PC over Bluetooth. And the only new Bluetooth device in the house was the Dialed In. So I turned the machine off and lo and behold, the HTC Vive base stations started working again!
We played the Vive for over an hour without interruption before I decided to try and turn on Dialed In again. As soon as I booted Dialed In back up, the Vive base stations started rebooting again and again and again. So, I opened the Dialed In coin door and found the small bluetooth module (plugged into a USB extension cable to the left of the coin bucket) and unplugged the module. As soon as I unplugged the module, the Vive base stations stopped rebooting.
There's no doubt the Dialed In bluetooth module is causing problems with my Vive base stations. I have the latest software installed on Dialed In (1.13) and Steam does not show any outstanding firmware updates for the base stations or controllers.
I called JJP support and tried to report it but Frank was leaving for the day. I spoke with Paul and let him know about the issue. Paul said he'd have someone call me back in the evening shift but so far no calls.
I'm not sure how much JJP can do about this. I'm assuming this is a problem with the actual Bluetooth adapter that they chose. I know these machines run Linux so I'm hoping that JJP can support more than one manufacture of Bluetooth module. Before I removed the module I tried several times to get the app on my Android phone to connect to the table and it was never successful. I did the thing where you hold the left button on both the app and the machine and still no luck. Maybe I have a faulty Bluetooth module.
I just wanted to report this because other people might start having strange things happen to their Bluetooth devices like keyboards and mice when they have their Dialed In running and it might not dawn on you that the problem could be related to the pinball machine. If anyone else experiences something odd like this, please chime in and let us know.